Monticello Cafe — Restaurant in Wilson

Owners are hot-heads and belligerent. My mom and I had been coming here for 20 years. But like some of the other commenters below, we won’t be back.

What happened? I made the mistake of bringing my Hydro-Flask water bottle in with me, as I’m in the habit of taking it everywhere. Before even saying hello, the waitress starts off barking at me as if I was a school-child doing something horribly wrong. (I put the water bottle aside, no issue, except that as a customer I expect to be treated politely.)

Ate lunch with my mother, and went to pay my bill, not thinking much if anything. Instead of taking my money, the two of them get up in my face. The man who owns the place starts in with some sort of angry lecture, and I’m like “sir, I did what she asked, why are you making a big deal out of it?” This sent him through the roof, as he thought I should stand there while he vented his anger my way.

I’m then shaking my head in full disbelief, and the owner continues on in a rage, threatening to call the police about what, I do not know, and scaring the bejeezus out of my 80yr old mother. (The owner actually pushed my mother from behind as we were heading out the door!)

While I understand what it’s like to have a bad day, as well as the precept it usually takes two to tango, this proprietor’s behavior was utterly outrageous. (It’s not like I said anything derogatory, or disregarded her request to put the water bottle aside, or intended not to leave a tip.)...

If I could leave 0 stars I would this place is a joke I ordered a meatball sub combo (no drink) they gave me a measly bag of chips I was expecting fries like every other Italian Restaurant I have ever been too and that’s not the worst part I also got a chicken Alfredo dinner & when I tell you there was no sauce I mean there was literally a spoonful maybe it was so dry I couldn’t even eat it it was a small plate with dry plain noodles and overcooked chicken I called to see if I could bring it back be compensated or replace it for something else the woman proceeded to tell me no we don’t offer refunds or replacements that is why we don’t recommend the chicken Alfredo to go because it is pre measured… she then tells me what I can do is come pick up a side of Alfredo for an additional $3.75 granted I already paid $27 something for the sub combo and the chicken Alfredo dinner when I was told the total to begin with I thought it was awfully expensive but I was gonna try the place out to see if it was worth it or not… tbh I wouldn’t go back there if my life depended on it I’m honestly shocked at the poor customer service and the quality of the food I have absolutely no Idea how this place is still open….next time I will be reading reviews before trying out a new place to eat I would’ve much rather threw the money out the window than to of gave it to this abomination of a...

This place will NEVER get my business EVER again!! My daddy just got out of the hospital from been septic and had a major surgery done, his grandson just came home after 17 years of not been home and my daddy wanted to take us all out to eat. The bill was over 100 and he left a $5 tip, we usually come here to eat a lot and usually leave $15-$20 tip. When I told the man in the back this he instantly said we should just get our order to go for now on because that $5 want even enough to pay the bills! Well I hope this gets out on how shifty yall treat the elder (70+) and yall close DOWN!! The pizza was nasty and the waitress isn't as friendly as the one we normally get. I have been coming to this place for over 10 years and the 1 time we don't leave $15 tip and usually the bill is less than $50 ya want to complain about what my daddy left. We didn't come to pay your bills we came to have a fun family night with my...