Subway — Restaurant in Winder

I was just at store 3184 in Winder, GA where I had the worst experience at a Subway. I was charged twice for two orders on the subway app since the manger at the store told me to reorder online and pay that way to receive the discount since the first time ordering didn’t go through, but she did verify that she saw I was charged for the order. On top of paying $40 for the first online & $40 for the second online I had to pay $56 in store since the subs were already made. All I got from the worker and manager was “sorry there’s nothing we can do, especially now that the subs were made. You’ll have to pay for them regardless.” That’s completely wrong and shows how poorly this company cares about its customers. It’s also horrible that you do not have any way to contact customer service on the phone. I would like to know why I had to pay 3 times for the subs when I shouldn’t have had to do that when I showed proof of payment just just the first time but also the 2nd time when ordering on the app. Is there a way I can receive my money back because I did not receive $136 worth of subs. On top of that, Alex who is another employee at that Subway was extremely disrespectful to us when we were asking why do we have to pay $120 for subs when it should have cost $40 total. He said “I don’t see any issue with that. It’s the way life is and how things work. There’s no problem with it at all.” We even then said “What if someone didn’t have that kind of money to spend, do you not see a problem with it?” Alex said, “No I don’t see a problem. The subs were made so you have to pay for them regardless.” We said we did pay for them we were charged 3 times. We are just asking for our money back” Alex told us “Just come back Monday so his manager can deal with it and not him because it’s not...

Got banana peppers on my sandwich. I tasted them and instantly thought they were vile. I'm a cook I know bad vegetables when I see/taste them so I picked them out. Called to complain and they hung up. I then went up there to show them and they said they looked fine. They were slimy in the middle and were bareellyyy yellow and they said "they're fresh out the bag" last time I checked, Food can go bad in the bag just sitting around. One side yellow the other slimy 🤔 they said there was nothing they could do and no "manager" on shift and that they had no corporate or franchise number. Crystal would be delighted to hear that. Pretty Convenient. So Kayla the one that had no issue being proud on how she could see nothing wrong needs a wake up call on how food goes bad even if it still looks slightly "fine to them" whilst I was watching her use the same peppers for another sandwich. The other 2 girls were not rude. Maybe Servsafe certifications on all of them would do the business well. This place used to be good. It's gross Everytime I go now and I've ordered the same sub for a decade. So much for "fresh" food out the...

This use to be my go to subway in winder!I love Subway how ever tonight i went there and the person Brittany that was making the subs tonight has confirmed that this location is very bias i saw her being very friendly to other people but when it was my turn she couldn’t care less how she prepared my subs!When i asked if the subway series came with more meat she loudly counted the slices of meat as to be rude!!!!I i paid for an turkey series and extra meat on the philly series for 1.50 that i had ordered online i always show up to watch my sub be made this obviously got on her nerves!after being told i could have a seat i states no i like to watch my sub being made for this exact i dont Care attitude she then proceeded to count the slices of meat and showed a very rude attitude when fixing the subs!Asked for cookies. As an add on and she was stuffing half cookies in the bag!!her co worker had just came to the front and packed away whatever cookies her family had requested resulting in there not being many left for the customers!!!WONT BE...