Dunkin' — Restaurant in Windsor Locks

I was treated extremely poorly for a frequent and daily customer who spends a lot of money here. Elm Street Windsor locks CT 06096, assistant manager's name is Catalina or she refers to herself as "Cat" made my disabled mother's coffee wrong not once but twice. When I asked her to refund me she said she couldn't with out the receipt WHICH I WAS NEVER GIVEN. Because I accidentally knocked over a stack of cardboard carry out trays she threatened me by demanding I leave her store. She's an embarrassment to the company, to the location and has dragged skid marks across your reputation. They have lost me as a customer. I WILL make sure and expect actions to be taken. A woman like that does not deserve...

I went to this D&D today. There were 3 ladies and a gentleman. These 4 people i swear to you are the nicest people in the world,so if you wake up in a bad mood or are having a rough morning do yourself a favor and go here to get your coffee and guaranteed they will turn your frown upside down. Some may say im making a big deal or thats their job but not all people who deal with the public on a daily basis care about other people the way this place does does. They really are that great. Gotta see it for yourself....

Worst dunkin ever I ordered two bagels with cream cheese on the side. I get the bagels cold not even toasted with the cream cheese on it. Why the extra steps just read people !!!! Also missing a donut and the straw for the drinks. What are you people doing? If this place was run by little kids they wouldn't have any mistakes like these even my toddler gets my order right when we are playing...