Dunkin' — Restaurant in Windsor Locks

Dunkin inside of Bradley International.

Stopped here before going to my gate. The young man was really nice when he noticed I was getting my app and said the manager made a rule that the app could not be used only cash or card. The manager was actually standing behind him and she started laughing. I asked if he was serious or joking? He said, no I’m serious. I started to reach for my wallet and noticed the manager was still laughing. This is very unprofessional, bad for business and not good for us loyal Dunkin Reward members. I am appalled at the behavior of the employee at this location. I went to Starbucks and they kindly accepted the app and they were kind and courteous. I am a frequent and loyal Dunkin customer. It’s ashamed that the manager of this location disrespects the image of...

I got to my gate about 40 mins before my flight and had the time and also wanted some coffee… this was the only option at that time. The line was insanely long, but since I had time, I waited in it. It took about 25 mins to get to the cashier. Not sure why they don’t open another cashier and the kiosks were also out of service, which is beyond ridiculous.

The coffee and pumpkin munchkins were good, but not worth the wait. After getting my food and coffee, other places opened, but the line to this place was still very long, seems like it’s always that way in the morning. This is very poor management and customer service to make people wait when they can do more to make...

The store is very small with a very limited menu. However, the staff made this an enjoyable stop. The young gentleman was very friendly, talkative and just a pleasure to interact with. The donuts were fresh and tasty but most of all, the prices were more than reasonable, especially for an airport business stand. The business was very clean, and we had great service with a smile. The store itself does not have any type of eating area so this is a take-out...