KFC — Restaurant in Winter Garden

Just ordered in the restaurant. Wanted a chicken pot pie and was told they will not have any for 2 weeks. So I got the chicken tender meal with fries and a biscuit and a Dr pepper. My Dr Pepper was horrible. Watered down and uncarbonated. Manager needs to check your co2 and the syrup on your soft drinks more often. I got two different kinds of chicken tenders, one was extremely processed like it was bought at the grocery store in the freezer section, those were gross and didn't eat them, the other ones were more natural tasting chicken breast with a lighter colored breading. So that was strange...then my French fries were completely soggy and I know that they are normally very crispy and flavorful and tasty. But when you throw hot fries in a box and immediately close it, what do you think is going to happen? I should have just gotten the mashed potatoes.... I patronize this location quite a bit because it's the closest KFC to me, but from now on I will be going to the Daniels Road...

Let me first say, I love KFC's food and I buy it at least once or twice a week! But this Location is not a good one. There is always a wait for your food and when you get it, it's wrong 8 times out of 10. I filled out the receipt survey about the issues and was contacted by management and given the chance to replace my meal. When I went in, I was berated by this Indian lady(don't want to list her name) about how I shouldn't have taken the survey because it drops their numbers and I should be nice to her and not do that. Then I was given the wrong food AGAIN! This week, I went back (against my better judgement) and yet again had a very long wait for my food. This is the only chicken place I have gone to that never has chicken cooked! I do not plan on going back! I will be going to the Daniels Rd location, where they are friendly and do not mess up our orders...

TOO MANY BAD EXPERIENCES AND RUDE HISPANIC MANAGER is rude and conducting food health code violations(taking food back from counter and putting in warmer). Window employees are pleasant, black female manager is nice but today, this store lost our business due to the rude Hispanic manager with ridiculous black eyeliner. After waiting for 28 minutes for my food, I returned home to find the entire order incorrect with items including which I have an allergy. I drove back to the store and was met with the rude manager that asked why I wanted a refund, if she allegedly remade my food. I asked for a receipt for the refund and she refused and said she had to keep it. I asked to take a photograph as I don’t have any documentation as I was never provided with a receipt. If you want KFC and your order WRONG, go...