The Tavern Restaurant — Restaurant in Wisconsin Dells

We went this past Sunday for the first time. The service was horrible!!! We had to wait a long time until someone came to our table. The waitress had no personality at all. We had to ask for water. When we were given our coffee we waited for a long time until she walked by to ask for some cream & sugar. Our coffee was cold by then, no apologies. She took our order & didn't even notice that we didn't have teaspoons to stir our coffee. Even when my sister had to use her fork to stir it right in front of her, just to see what she would say. No reaction or apologies. I finally asked for them! While we waited for our food she never offered a refill. When we asked for a refills, she took our cups AWAY & refilled them but mixed our cups instead of using new cups or refilling them at the table. We had to ask for more cream & sugar packets again! My sisters sausage links were not fully cooked. She waited for the waitress to come back but it took too long so she called over a young lady who was clearing tables & told her it was raw. Again no waitress nor new sausage links. My sister was done eating her pancakes, no new sausage links! She finally came back & we asked her about the sausage, it was like she didn't know or forgot we had to return them! My son had to ask for the beer he ordered also. Mind you it was not even busy, there were only two other tables when with people when we arrived! Talked to other guest & they complained about the bad service too!!!! It was suppose to be my birthday brunch, the experience over shadowed the quality of the food we ate! Will not be returning again!!! After reading the reviews it seems this has happened to other customers for quite a long time. Surprising the management hasn't corrected the same...

In all seriousness my review is based solely on one bartender, the one with one side of her hair shaved. I cannot remember another server/bartender that was more rude or condescending. Went with a bachelor party and after a round of golf we get a brat and chips. We went to the bar and didn’t have our tickets because our group was split up and the guy with the ticket was still on the course. (Poor planning I know) we told the bartender and asked if we could present the tickets when he was done but grab our brats right away- it was a long round. she sat there in silence for a couple seconds looking at us like we’re stupid and says “okay first I have no idea what you’re talking about, second did you guys need a drink or no” as if the bar was slammed. It was MAYBE 1/4 full. The funny thing is I didn’t even have to say anything about how rude she was because when the other guys all came in they said the exact same thing. She was unbelievably condescending and just not nice. After we finished our beers and food outside my friend that was with me for the first interaction went back in and specifically seeked out a different bartender to ask if they sold cigarettes. The first bartender jumps in and says “no we don’t sell those here!” And basically looks at us like we just spit at her.

Try not to lose your cool with that lady if you have to deal with her. It’s extremely difficult and, like I said before, every other guy in our party said the same exact thing. I wish I would have said something to management while I was there but I have a feeling she’s been there a while and I’m sure they’re aware of how she talks to people. I...

Underwhelming may be overly generous.

First the highs. The restaurant is clean and comfortable. For an appetizer, we ordered the fried mushrooms. They were delicious, if not generously portioned.

Now the lows. We ordered cocktails. My wife ordered a 7 and 7. The first one we thought they had given her diet by accident, when they brought a new one it became evident the soda was just completely flat. I ordered a Maker's Mark neat. They chilled it by shaking it with ice, a cardinal sin to bourbon drinkers. When we sent the drinks back, our server, the hosts, and the bartender had to have a two minute conversation to decide to replace them. Before making new drinks the bartender had another couple minute conversation with two couples who were clearly regulars seated at the bar, where they discussed our drinks, and took turns tasting them (gross).

We ordered the sirloin burgers for the adults and one of the kids, and a mac and cheese for the other. The burgers were surprisingly small and very well done, to the point of being dry. The mac and cheese was almost completely without flavor, and the fruit cups the boys ordered were canned fruit salad.

The kicker for me was when we got our server's attention so my six year old could order his own soda refill, she rolled her eyes as she turned around. We had him order his own so he could practice his manners, he did...