Who decides to open a restaurant with the most incompetent manager, The coleslaw was atrocious, the chicken was saltier than my imancipated dog, I SAW A SKINNY GUY IN THE BACK ITCH HIS BUTT THEN OPEN HAND GRAB THE TOAST! I immediately refunded my order and left. Theres rats in the back and empty alcohol bottles. The worst part is as soon as I left the parking lot I was T-BONED BY A WOMEN GOING 60 MPH, after that my wife yelled at me for not bringing back food, but little did she know, guthrie's considers something like that chicken "food". it's safe to say I will never be coming back to this establishment ever again unless it's to complain. (2 weeks later) I decided to come back to grutchies and when I walked up I saw the manager wearing a horrible disgusting outfit, truly awful. The place reeked of henny! I went to leave but when I was walking out a kid pushed me from behind and I fell. I woke up in the hospital with my legs and arms amputated! I wanted to sue but I can't remember who pushed me. I saw someone at the foot of my hospital bed, it was the manager! I wanted to crawl out of my bed and attack her! But she told me that if I didn't sue and kept my mouth shut I could get a ten dollar off coupon and a free drink with every purchase. I told her to flip...
Read moreOne of the worst chicken tenders places. Don’t waste your time or money. Girl with red hair at the counter was watching videos on her phone and after 5mins finally noticed us to give us service. So it started bad, but maybe the food will make up for it. No, not even the slightest redeeming qualities, the food if you want to call it that was almost inedible. Like drowned in salt. Also the size of the tenders is pathetic. Thought It was a kids meal. Literally like 2 inches long. Ridiculous. Also only got 8fries nice for over 10bucks. She forgot one of our sauces and I asked for another, and in no hurry or words eventually got us one. My patience was about at end. The sandwich was a joke, with more of the nasty tenders, about four little babies, not yet grown enough to be served to the human public. They should be ashamed to serve such low quality food with equally bad service. I give a negative 100stars if allowed. Food went in trash, where it belongs. Funeral home next door is a sign I think. Like all businesses that fail to provide good food at a decent price and with service that doesn’t appreciates their customers, they'll end up closed at forgotten like all the rest. RIP and good riddance to this...
Read moreWalked in. Completely dead. Placed simple order. 2 boxes. 2 drinks. $26. No one in line behind us. Sat down. 2 parties walk in after us. One asked for extra sauce. Both parties got their food before us. I immediately walked up to the counter and asked for refund. They checked the order board to find out what happened to my order. I repeated myself and said “at this point, I no longer want my food. I would like a refund.” I was then ignored/blown off for a couple of minutes with staff members standing right in front of me and had to yell “hello!” to get a manager to give my refund as the restaurant was still “dead” and had no business. Absolutely absurd! It should not have been such an ordeal trying to get refund. Please avoid this place at all costs. There is zero excuse for this. If the customer service is this bad, I have no desire whatsoever to find out what their food...
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