The google is not always an accurate source of reliable information and I'll get to that in a minute.
Since I own the restaurant and I must provide a rating naturally I'll give it 5 stars. We are far from perfect however our staff is wonderful and more like family vs. "staff". I hear nearly every day that this is the best McDonald's anywhere and these sentiments are kind however we have much to improve on and any credit belongs to the previous owner and the staff- not me for sure.
I'm writing here because a guest recently complained to me via our 800# or perhaps at mcdonalds.com that the hours posted here are inaccurate. They are, however dealing with Google is like talking to a wall. Of course there's no human and no accountability for accuracy on the google and people increasingly use the google to make decisions.
I don't know the details of what happened in this case but I do know that it is incredibly frustrating for us- someone planned their lives, for all I know it was a school bus full of kids coming home late from a game or something and they did what many do- ask the google for when we are open. The google said until midnight and we aren't open until midnight weeknights, we close at 11pm but try telling the google that...we have MANY times. We've tried to "suggest edits" but because the google appears to trust the masses or perhaps more descriptively "crowdsourcing" for accuracy our attempts to update operating hours on the google are in vain.
Our attitude here at my restaurant is that we do the right thing. If we close at 11 and a bus pulls on the lot at 11:15 we will re-open for them. If a car pulls up at 11:30 there is likely little that we can do for them...registers are closed and being counted down, fryers are off and being cleaned, grills are off and being pulled out and cleaned and everything perishable has been returned to freezers and coolers.
We have other concerns too...a restaurant in a nearby town was recently robbed after hours. I will not disclose details but unlocking and opening doors after hours is a significant security risk for a lot of reasons and while we put our guest above everything there is one exception- security. I will not have a gun pointed in my employee's faces as happened recently elsewhere if it can be avoided therefore opening up after hours is very much a judgement call and we do what we can when we can but we cannot cook with equipment off and we can't change the hours displayed on the google.
We are open Sun-Thurs 5a-11p. Friday/Saturday until 12 midnight. This may change but God help us trying to...
Read moreOn October 10, 2025, I visited the McDonald’s in Woodward, Oklahoma, and was thoroughly impressed by the outstanding service and welcoming atmosphere. This location truly sets a high standard for fast-food dining. I placed my order using the kiosk, which was quick and user-friendly. As I approached the counter, a staff member promptly greeted me with genuine warmth and professionalism. When I requested a large cup, he exceeded my expectations by kindly offering two, demonstrating exceptional attentiveness. He also took the time to introduce me to the unique selection of teas he personally prepares, recommending one that proved to be absolutely delicious. This thoughtful touch added a special element to my visit. The entire team at this McDonald’s displayed remarkable customer service skills, maintaining a friendly and efficient environment. The restaurant was clean, well-organized, and the service was notably swift. It’s clear that the staff takes pride in their work, creating a memorable experience for customers. If you haven’t visited this McDonald’s in Woodward, you’re missing out on a gem. The exceptional staff and their commitment to quality make this location a must-visit. I’ll definitely be returning, and I highly recommend it to anyone passing through. Keep up the...
Read moreSo about a week ago my family and I where traveling through pulling a 42ft 5th wheel camper and a 16ft cargo trailer after they had closed but it was the only location we could see we could pull into. Well...we walked up to the door not realizing they had already closed one of the employees seen us pull in and asked the manager if they could let us in seeing their was no way we could go through the drive thru. She agreed so we where greeted the door with a smiling face and they let us in with us not knowing the difference until we came inside and they locked the door behind us. They took our order and we ate so thankful. You see what they didn’t know at the time was my husband, myself, and our son 7 just fixed one of our trucks after being broke down on the side of the for several hours. It was McDonald’s but it might as well have been a 5start dining we where hungry and cold from being in the wet snow working on a truck. So I just want to give a big shout out to the employees and manager of this location. Y’alls compaction and warm smiles made such an impact on what had been a very hard day. THANK...
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