Anytime Fitness — Local services in Woodward

Terrible staff. The first manager never explained that after the year on the contract it would auto renew. She also never told me about the Club enhancement fee. That was a shock to see on my bank statement. I hurt my back and was not able to use my membership and she only told me I could put a freeze on my account. At the time I was okay with that because I really thought I would be back in 3 months. The freeze costs $5 a month. I was not told that it would extend my membership another 3 months until I came in to cancel on what I thought was my final month. I asked her the exact date that I needed to come in and wrote it down on my calendar. She told me at the latest Nov. 29th. I decided to come in on Nov. 7th. The new manager Kevin tried to talk me into staying like a horrid car salesman. I wanted to cancel. He then lied to me saying that I needed to come in on the 20th to cancel. I said okay as long as I could cancel. I called him back in two hours to tell him I didn't want the training sessions he wanted to give me and that I wanted to make sure I could still come in on the 20th. He then lied again saying I now need to come in on Dec. 15th to cancel. I start getting angry, but say okay. I start thinking about that and realize that it makes no sense. That would be the day they would take money out of my account and I would be locked in for another year. I then called him again that same day. I asked him to send me a copy of my contract to my email. He said sure BROTHER. He sent me a summary or account review. That is not even close to what I asked for. What he sent me was what I have paid and when I paid it each month. Stuff I already knew. I was very mad now. My wife came home from work and called him. He then lied to her saying we needed to call ABC financial that does there billing. That was crazy I thought. Why would we have to call there billing company to cancel a membership at there gym. He didn't even give her the number. He said look it up on the internet. He then said she was bullying him by asking him for answers. He then hung up on her. Now I am very angry. I went in there after I got off work and he was about to walk out the door 30 minutes early. He tried to shake my hand and my boiling point boiled over. I exploded with frustration and made him do what he should have done in the beginning. I feel bad for my melt down, but I know I was justified in what I did. That business is crooked. I want the trainer to know I have nothing against him and just want him to know he works for a terrible company. I hope what I went through can be avoided by others here in Woodward. I have also heard many horror stories of others on the internet that had a lot of trouble getting out of their memberships.

In conclusion, Anytime Fitness needs to be shut down here in Woodward. They practice terrible business ethics and need...

Tried to cancel literally for over the past year!!!! Calls were never answered, messages I left were never returned and the few times I made it by in person no one was there untill today!!! And even though I haven't used the facility in over a year and still paid the whole time due to couldn't get canceled I'm still being charged for yet another month due to 30 day notice of cancellation policy yet the messages I had left starting over a year ago clearly stated I wanted to cancel!!!! That is way over a 30 day notice!! Just know they will get every cent they can from you.

The wellness center is a much better place and wont dodge you etc. And no I don't go there etc but know many people who do after bad experiences...

Scheduled a fitness consultation with Tiffany at the Woodward, Oklahoma location. She was an absolute delight! Friendly, knowledgeable, and professional! Unfortunately, the cost to meet with a trainer is absurd! Nearly $300 a month, AFTER paying membership fees, PER PERSON, for up to 3 GROUP sessions a week! And a one year contract is required! You would think at that price the sessions would at least be one-on-one! The other letdown is that they do not offer family plans. Our daughter is getting married in January, so the family has some fitness goals to meet. We will be doing so at a gym with a family plan and more down to...