Salt & Pepper — Restaurant in Worcester

So we decided to try this place after reading all the great reviews.. I got an onion and pepper omelette and the veggies were raw inside the omelette. The waitress didn’t apologize she just blamed the cook. Also, the homefries were not cooked thoroughly, almost as if they ran out and had to rush to cook some more but neglected to cook them all the way. And yet again the waitress said “well people don’t like them mushy”. I’m sorry but they were mushy on the outside and not cooked on the inside and had a weird spice that tasted wierd, not your typical homefries. Coffee was bland. If your looking to have a nice comfortable breakfast with your family, I wouldn’t recommend this place. The table and chairs we sat at I think are meant to be patio furniture. Very uncomfortable, the chair was awful! They had a half “booth” which was a slab of wood with cushion and decorative pillows.. wouldn’t this be hard to keep clean in a restaurant? Weird.. IMO they are trying too hard to be different but it’s just.. NO. The only good thing was the price but as they say.. you get what you pay for.. If you want good food try...

The food was okay and cheap. However, we came in around 10:15am and were rushed from the start. The waitress was so skiddish she was interrupting us while we were ordering and then kept asking later what we said earlier, despite her having a writing pad. They supposedly didn't have ham because they were closing soon, and didn't have lemons for a simple lemon water. Her anxiety was making us anxious as she took our order and it didn't end there. She kept looking over constantly while we were trying to eat and converse and it was off-putting. She came over after only roughly 5 minutes into us eating before she brought the receipt over. After 15 minutes she interrupted our serious conversation for me to go pay ahead of time. I was rushed the entire time and we left by 10:45 as they told everyone they are closing up. My partner was barely able to eat her meal before they asked her if she wanted a box at 10:30. It was a highly off putting experience overall and makes me feel disappointed that we didn't get the experience other customers seemed to get in...

Food was great but the service was awful. I’ve been here 2 times and the first time was great and the server was amazing, the second time going we got another server and the whole time she had an attitude because I asked if I could get 1 egg instead of home fries to which she only responded with “no we can’t do that.” She didn’t check on us once while we ate but I watched her go to her phone multiple times instead, then I heard her talking bad about a customer that had to leave because she refused to make accommodations for their dairy allergy. We then waited 10 minutes after we finished eating to even get the check. No boxes were offered for our leftovers. The whole experience was negative apart from the food. My friend had similar experiences with this particular server and I’m not sure I will ever give my business to this establishment again due to all the straight up bad service which is unfortunate because the other server is lovely and super sweet. I’m not picky with service and have never had an experience...