This is the new Panda recently opened in Wylie, in the Walmart parking lot. There food is, for the most part, kept very to 100% fresh! That's a big plus! Then there service for me has been top notch! There's this one kid in there, I hate that I can't remember his name (this review I am doing is actually from a couple of weeks ago), it's one of those kinda cool provential classy names like Coleman, or Madison or something like that. I apologize to him for not remembering off the top of my head. But he's skinny, fair skinned, and some 5'11." But every time my wife and I go in there and he's there he is always delightful in a very good customer servicy sort of way, you know like he's genuinely glad to see you and equally as happy to serve up your food to you and just make sure that you got all that you wanted and needed trying to make your experience as positive and enjoyable as he can! Let me tell you that a lot, no not a lot, but MOST, persons that work in the food and hospitality business today should take some lessons from this kid, because back in the day this is how it used to be almost everywhere you went, but certainly not anymore. Now, your very fortunate if even your order is done correctly the way you ordered it! In any case, we get our food, it's fresh, it's hot and it tastes consistently great everytime! I love that that Panda is in Wylie, actually only 3miles from our house and on average I'd say we get something from there at a rate of about once a week, but only because they are so good at what they do! Another thing that they don't do is short you on your portions like several of the other Panda's in the area like Murphy and Garland of North Garland Road. Come on, our bill is well over $30 for fast food, we shouldn't ever have a reservation of whether we got enough food for that much money! Here at this Wylie location we have not had that problem with the portioning. The little container is very small but when they pack it right you still get an acceptable portion out of it when you dump it all out. The portions that you get in there to go plate should not be less or even half as much as what you get in the small container. That's a typical problem at these Panda's. The portions can be off when they don't give you enough in the two entree spaces in the plate/covered To Go boxes. Fortunately, for the most part we haven't had that problem at the Wylie location and cross our fingers and pray to God we won't ever! One day places will realize that the business that they will muster from treating each and every customer right and fairly will make them much more money! I think that this location realizes that simple truth. Thanks...
Read moreThe one star doesn't have anything to do with the lady working the window right now ..but it has to do with purchasing a 3 em entree plate and driving home Gabing the dang box...this isn't the first but it's the first time that I say look I'm done buying from places for this reason and if I just wanted 🥦 for one of my entrees I would have just ordered broccoli but I tried to call of course no answer..look if a person pays close to 20 for one meal. At least do them some justice and not to mention the broccoli tasted probably like something from P Dittys Puff Puffs AKA" Love" you get the drift white party im guessing because it was definitely a surprise.. Appreciate the short comings I do eat broccoli.. even though it's not my all time favorite..but I can just say it ruined it for me today I wasn't gonna write anything but y'all weren't very busy at all so yea the phone thanks unsatisfied and haven't even looked at the rest .Have an amazing day sir..My mother would probably love you for trying to make me eat...
Read moreDrive through customer here. There were two cars in front of me and I spent maybe five minutes total from order to driving away with food. The guy who was working the intercom and window was polite and friendly (and I always make sure to say my own please and thank you since theirs is often a thankless job, PSA to be kind to one another).
The food looked great and tasted even better. A+ Panda Express cuisine. It's fast food, so has nothing on some place like PF Chang's, but for what it is, it's a shining specimen. Will absolutely be back probably more often than I should!
Now, if you're going at rush hour, whoever DESIGNED this location and drive through should have their knuckles rapped with a ruler. Horrible flow pattern for traffic since it has to contend with everyone also coming and going at Walmart. I would not recommend ever using this location for drive-through at rush hour because of DESIGN, not the service or...
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