Domino's Pizza — Restaurant in Yorba Linda

I ordered 2 pizzas and chicken wings online. The estimated time for delivery was 30-40 minutes. After an hour it hadn't arrived, so I called the store. I was told that it was on the way and would arrive in 10-15 minutes. I said I was surprised that the delivery was double the estimated time and would've expect a call regarding such a delay. The manager said the tracker is wrong all the time and they were too busy to call. I requested a refund and he said he would only refund if I canceled the order. When I pointed out the food was already made and on the way, he said he would call the driver and cancel the delivery. I told him my kids were waiting for their food and he refused to refund the order. I asked how to file a complaint and he told me to look it up online. I asked for the corporate phone number and he told me he didn't have it in sight. I told him I would wait while he gathered the number. He told me again he didn't have it and said to just leave a review. He was extremely unprofessional and unhelpful, especially as a manager. The food arrived 10 minutes later. We've had late deliveries, incomplete orders, and missing toppings from this Dominoes location, so we try to carryout from a different store when we can. This late delivery coupled with such horrible customer service is...

Worst experience I've had with a Domino's chain. I called first on December 12th the 27th at 2:39. This rude lady answered and gave me an attitude.She made me feel like I kicked a puppy since I asked what the specials were. when I was pulling up my card she put me on hold. I recalled the store at 2:43 where she told me I was supposed to have my card ready. When I gave her my card and it didn't work, I told her “here's another card” and she put me on hold again. only to come back 20 seconds later asked me if I was ready for my card and told me if this car didn't work she would have to cancel the order cuz this is the second time she's tried. Jasmin was the person who...

Fast food chain pizza restaurant serving pizzas, sandwiches, pasta, salad, and dessert. They are located in a small plaza off Yorba Ranch Rd.

We frequent this location for take-out due to proximity to our house. Food has been consistently good and service is usually quick. For prepaid, online orders, they have a 2 minute guarantee where they will offer you a free pizza voucher if you don't receive your food within 2 minutes of arriving for pickup. Yes, this guarantee is real and honored as we've gotten vouchers a couple of times, but you need to redeem the pizza within a month so we've never redeemed them. Pizza once a month is plenty naughty for...