From start to finish, the project was extremely pleasant and stress free. I walked into the store on a Saturday (late in the afternoon) and Michael wanted to helped me. No complaint or attitude. Steve came by my home twice to measure, because I changed my mind. No compliant or attitude. The back office stayed in communication with me every step of the way And followed up after the project was complete to make sure there were no issues. Lastly, the installers came to work and they did a better installation than any prior installations. I would recommend them to anyone And...
Read moreThrough the entire process of looking for, buying, and the installation of carpet, Family Floors were friendly and professional. They had the best selection of colors and options. They also were the best price as I did get other quotes. Other companies charged me for taking measurements (which could be applied to purchase) or moving furniture. This was not the case with Family Floors. The installers, Victor and Poncho, were polite and did a great job! Cleaning up well and leaving a house with beautiful new...
Read moreJamie and his crew were wonderful. They did a fantastic job on our floors and stairs. They cleaned up at the end of every day and were friendly and respectful. Justin, the project manager was there to answer questions and make sure the job was progressing smoothly. The office staff was just as good, calling after each day’s work to ask how it went and if there was anything else that we needed. I definitely recommend them for your...
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