Baskin-Robbins — Restaurant in Youngsville

Nothing upsets me more than when the manager comes on the phone and attempts to play with words. I ordered 4 brownie sundaes to be delivered and since that's all I ever order, I knew immediately that they were not right. They made a brownie sundae fit in a smaller 1 scoop cup and refused to make it right. The manager told me to contact door dash as if they made my order. To spend that much money and to get poor service and poor excuses is evident sign of bad management and customer service. Since i moved here, I wondered why the teenagers who work in there are so rude and dismissive. But It's always a reflection of bad management. This also happened in New Iberia. A family operated business allows for poor service and management. I won't be going back here and will let all my friends know what they can expect going there. I...

I went there during the grand opening on Saturday it was very pleasant until they opened they was not specific on where the line started and ended and I had to ask someone after several times of flagging them down can we enter the store once we got in the store the girl doing the ice cream seemed rude and stressed already the cotton candy was already low and she seemed very angry trying to give us the scoops she basically shoved the scoop into my daughter’s hand my son then ordered and she rolled her eyes i got to the counter and I paid for the scoops and that lady was very nice the one on Johnston the staff is much nicer a lot of the flavors we originally wanted that was there on Johnston street were not there at the youngsville location ME AND MY KIDS WERE VERY...

This place let my daughter go, claiming she scooped too much ice cream. Also stating for she rolled her eyes at a customer. Never spoke to her about this? Just believed what a stranger stated, honestly I don’t even believe that even happened. Just very weird how the whole thing happened and the reasons were small. You could have re trained her to scoop properly and spoke to her about the alleged eye roll. When I attempted to contact the manager, multiple times she never returned my calls. I just felt she was looking for a reason to let ppl go after they sent a text couple of weeks before pressing they needed to lay workers off due not doing as...