Burger King — Restaurant in Zanesville

I have been a customer at this location for years. I live right down the road & grew up close to Maple Ave. I do have a busy life & do have to get fast food more than I want to admit. This location gets my order wrong every single time. Yesterday was no exception! The food was all wrong & the employees always have to get the manager! She's in her 30s Id say. I always feel disrespected by this lady & maybe it's because of my skin color. She's not only rude to me but every single time is rude to the employees in front of me! As one girl was trying to explain to her in a very low sweet tone of voice she abruptly cut her off and said " stop it with your come backs to me" She can't explain what's going on? This wasn't the first time this managers behavior has made me feel very uncomfortable! It's bad enough that my food is always wrong but to belittle employees in front of customers one could only imagine how she treats them when no one is watching! I've been a manager for years & do know this is not the way you build a team who works well for you! However, this does explain why I see the scared new employees faces quite often. Yes it is a convenience for me to go to this location but, I would not recommend doing so. Nor expect the order to be correct. The manager will treat you as it's your fault or act like you are trying to steal what you just paid for even if you just bought it! Also, treating the employees like this when there are so many jobs to be had is ridiculous and considered abuse in my book! Imagine being a burger king manager and being on a power trip lol is it a wonder why they can't keep an employee? I don't normally give reviews but couldn't believe this location. I would never recommend Maple Ave. I have tried calling corporate with no response, so I have sent emails and will continue to contact them until someone responds and listens! I also will drive further if I want bk but could never recommend this location & by word of mouth. I will make sure that any and all people are aware of what this location is...

Went through the drive thru I only ordered three things pretty simple I thought... a 4 pack of the jalapeño bites which they didn't have ranch to go with,a milkshake and a whopper junior.I could have sworn they said $12 didn't look at my reciept they handed me out just the milkshake and the jalapeño bites.I tried to tell the lady I was missing whopper junior which I got the response it's not on your reciept after being ignored a good 3 minutes.I know 100 percent I ordered it i think she did to.I was not offered to just have it added on.I would have paid for it right there and pulled aside.I was just offered a rude look and attitude.I don't know what this lady wanted me to do but obviously it's to much to ask them to fix their mistake.This has happened multiple times at this location usually not my sandwich though.I finally said F this to her and drove off as she slammed the window in my face.When a customer has a problem you fix it.customer is always right i should have been offered to pay and get my sandwich. This place is a joke..no wonder they can't keep staff.Got to give props to the one good male that works there it was a all female staff at the windows today.Ive worked there this is...

Went to Burger King, Lights were off at 7:30 in the parking lot. Asked why? They told me they didn't know how to turn them on since they were automatic. Get my food go home. When I start passing out food find that mine was wrong. Ordered a Bacon King, No Ketchup or Mayo(Plain). Drive back when I pull in to the kiosk tell me to wait a moment when no one else was in line ahead of me. I explain the situation, they tell me to pull around.

From the window I can see the Fry Cook getting upset about something, hoping it's not about me. See him make the sandwich of the person behind me without issue. Fry Cook get's more agitated, Cashier is laughing at something. See him working on another sandwich slaps ingredients on with a lot less care then the first sandwich.

Puts it in the bag and it's taken over to me. I check the bag, sandwich is already half unwrapped in the bag. Check the sandwich no bacon. I look to the cashier the cashier comes over and looks at the Cheeseburger and says "You said you wanted it plain didn't you?" in a sarcastic tone. I get flustered and leave.

Terrible experience, and a little unsafe with the parking lot and drive through being...