Papa Johns Pizza — Restaurant in Zanesville

We often pickup here when in town. The pizza is always hot. They offer plates and napkins if you need them but you have to ask. The building doesn't have a drive thru and is a little awkward to get to/around being right off busy Maple Avenue. I give the pizza and delicious double fudge brownie bites 5 stars. The chicken poppers are nice if they give you the right amount and you can find a discount code online to apply. I give an overall 4 stars because of the aforementioned issues and the fact that if you place an order online, you will be sent a confirmation email (unfortunately, sometimes not until 20 minutes later or so) with a "rough estimate" of when your pizza will be done (i.e. 14-27 minutes). And is that from the time I received the email or placed the actual order? I think it'd be great if they developed something like Domino's Pizza Tracker so I don't have to guess when our food...

Called to see if there was any way to mix the buffalo sauce with the honey chipotle wings. They advise they wouldn't be able to which is understandable. I'll be perfectly fine with just tossin em in a bowl & mixing em myself. Asked if I could get the wings extra wet cuz sometimes it's lacking in sauce. They advised they wouldn't be able to. I could purchase more sauce & put it on myself. A lil frustrating but I get it I guess. So instead of getting my buffalo says which I asked for on the order as well as when I called to see if they could just mix it, I get ranch. Don't even like ranch... but I love papa johns & they're always really nice here. -1 star cuz the bare minimum customer service. -1 star cuz I didn't get the buffalo sauce. 3 stars cuz I...

I haven't ordered Papa John's in some time. I was surprised to have my order taken by an offshore call center, and the person barely spoke English. I picked up the pizza, rushed home, only to find the two most disappointing pies I've had in a while. Both were missing banana peppers. I would blame the call center, but one of the pizzas had banana peppers listed as an ingredient for the house pizza. Now, the real issue is that both pizzas were half-cooked. The crust was like eating white bread. The pepperoni was completely uncooked, as if it had come straight from the package. It cost a lot of money to have to use my air fryer at home to finish cooking the pizzas. Good Luck if you order from Zanesville Papa Johns...