Very unhappy dining experience, a total disappointment!
Firstly, the place is hot even with a few air conditions. My wife had to use her small portable fan the whole time dining there. Staff saw her but did not even bother asking or switching place or even bring out a portable cooler/fan. The place is not crowded, the whole time we were there, only 3 tables including ours and it was a Friday night.
After we were done with our meal, one of the staff came to ask for our feedbacks on our meal (read: we did not complain, we were asked for feedbacks). We gave our honest feedbacks on how we truly felt. When we asked for the bill, the owner (French men I believed) came and was surprised that we were unhappy with the meal. He started to challenge our tastebuds and made us felt as if we had no right to comment. Note to the owner: if you are not ready for any constructive feedbacks, DO NOT allow your staffs to ask the customers.
French snails: tasteless. He told us how French snails supposed to taste and that all his snails are imported from France and that he sold more than 200 plates a month. We seriously do not care how many plates you sold per month, we thought the dish could be improved.
Duck breast with orange sauce. Duck breast was chewy and tasteless where the duck was not marinated enough.
Seafood pasta. Cream sauce with the miserable small prawns and some squids. Chewy and over cooked.
Drinks. We requested for warm water as my wife is pregnant. We were given a bottle of mineral water and the price was the same as my tiger beer.
The only good thing about our meal was the lobster soup.
It was our worst meal in Da Nang especially after speaking to the owner, we felt insulted. The price we paid wasn't cheap and it definitely did not worth the price no matter the food, service or ambiance. I'm sure the owner wouldn't be happy with this review and I could see how he handled bad comments online from other patrons. Definitely not going back and definitely do not recommend anyone going. Spend your money elsewhere for better food...
Read moreI came to this restaurant expecting less than what I got, I was really pleasantly surprised and very happy.
Normally, I try new restaurants daily to better understand food, culture, execution, and to keep up with my knowledge of the industry. I rarely get surprised. Today was a surprise.
Although I came to the restaurant unannounced, the staff were immediately ready to seat me and assured me that I was in for a nice meal.
From the start, they brought out a basket of bread with premium beurre d’Isigny. Quite surprising to see such premium products being have to customers in Vietnam.
I ordered the scallops, their lowest priced beef steak, as well as a Caesar salad and a chocolate fondant.
All turned out well. Steak was a little bit undercooked (MR vs M), but I can understand the reluctance of the chef to go to far with such a cut of meat. Either way, it still turned out pretty good!
Da Nang is not known for its supply of cheese, and I think they use the have used the best ingredients possible in the Caesar salad; every single bite had bacon, you could taste the anchovies, and there was plenty of Parmesan, although not exactly the aged variety we might see in Bangkok or Hong Kong.
Scallops were fairly large gauge and good value for money.
Steak was great value for money as well and I can’t wait to try the whole range on subsequent visits.
It was really nice to be offered a top up of my bread basket by the staff mid-meal, and it was equally nice to be offered a complementary café by owner Vinh in the end.
Before that farewell café, though, I had the chocolate fondant. This one was particularly excellent. Not the mass-market variety you see in a lot of restaurants (and a number of five-star hotels).
Some thought has been put into the selection of this desert and as a result, it really topped off a great dinner.
Recipes are solid, products are good, pricing is fair.
5/5 and an exceptionally friendly owner.
Would I come back? Certainly! I look forward to...
Read moreI read many reviews saying that the service and food here were excellent, so I had high hopes for a wonderful evening but things didn’t turn out as I expected. The food was reasonably priced, the beef was tasty and tender, though it didn’t really leave a strong impression on me. The foie gras were just average. However, the worst part was probably the service. I’ve been to many other restaurants in Da Nang but this was the first time I’ve ever seen staff using their phones while customers were present, that shouldn’t happen, right? There was a bald man hiding in a corner, secretly using his phone. I looked at him for quite a while to ask about the food, I even called him but it seems like he doesn't care, he just kept staring at his phone until another waiter noticed me and came over. When I went to the restroom, I saw him watching videos on TikTok and Facebook, it was really disappointing to witness that. In addition, I also saw a man who looked like the manager sitting by the pool, completely focused on his phone as well. Does he even know about this issue? Do Mr. Jean Paul and Ms. Vinh know about these behaviors? When the staff were cleaning the table after the previous guests left, they brushed everything off onto the floor, it looked really unhygienic. The tables and some other objects looked quite dusty, as if they hadn’t been cleaned regularly and even the glass was dirty. Overall, I had high expectations for this restaurant but things didn’t really live up to them — even the staff at small street food stalls don’t use their phones while working. The restaurant was very quiet with only a few guests, and I think I understand the reason for that. I hope the owners will read my review, as I didn’t get the chance to meet them...
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