This review deals with an experience at the lobby bar aptly named Terasse.
Stopped in for a meeting with friends which turned into happy hour (2 for 1 drinks), cigars and a cheese plate.
We were seated outside for the duration on a mild evening. Not once did I feel uncomfortable or too hot.
The cold cuts and accompanying cheese were in sufficient quantities and quality which is somewhat of a rarity in Da Nang.
The accompanying fry bread was fresh, tasty and the perfect combination. I appreciate that the staff were able to top up our basket quickly and at no extra charge.
Service was affable and attentive and we always felt taken care of.
Couple comments that might improve the experience,
would be nice to have the appropriate ashtrays and paraphernalia for cigar smoking (depending on hotel smoking policy - neutral)
would similarly be nice to know which receptacles on the table were for ice and which were for drinking - over the course of a couple hours, there was some confusion on the subject - sometimes we accompanied our drinks with soda water, other times, melted ice (neutral).
Overall, a very good experience. An inviting property. Always felt welcome. Decent food based on my limited experience. 5/5
Will...
Read moreThis is the only lounge, so to speak at the Hyatt Regency. The place is small but cozy and seems to be a place that guests and their noisy families come to find refuge from the heat. So, in a place that serves alcohol from 11 am to 11 pm, you see young kids running around while their parents are either snacking or having a hot or cold beverage. There are also babies in strollers hanging out here with their parents. This underage presence would be prohibited at many other international destinations. Therefore, the place can get noisy, even during Happy Hour (6 to 8 pm daily), where a limited menu is available at reduced prices. Their complimentary salted fried peanuts are fantastic. Service...
Read moreMy dad ordered 2 eggs over easy and he waited for an hour just to eventually arrive at his table. The staff were very sloppy unacceptable and one staff member dropped a knife on the table in front of my dad. I wanted to keep my cutlery but another staff member didn’t even listen to me at all and I had to him no 3 times. The whole staff members need to have table numbers on the tables and if they are going to speak they need to speak up loud enough for my parents and I to hear them clearly. My parents have already paid so much money just to stay in this terrible...
Read more