Gorgeous island with the most beautiful turquoise coloured water. Awesome ship wrecks and sea life. The staff are friendly, try to be helpful and are happy to tell you about the island history and wildlife.
The not so great stuff - the resort is all about how much extra money they can make from you. $25 to charge a phone, $100 for 3 photos, $20 to stay an extra 3 hours, they will take your money for an experience but won’t guarantee the experience (so you still have to pay).
The timing of the experiences overlap making it nearly impossible to do more than 1 each trip.
Poor communication and signage will see the staff sending you up and down the resort to get an experience, hire equipment or answers to questions.
They talk about late ferries and dolphins but won’t tell you (until you try to change your ticket) that they want more money for that.
To protect the dolphins you can’t touch them (this I agree with), so don’t pay the big dollars to feed them). You will only see them for 60 seconds. You see so much more of the dolphins from the jetty (but only if you pay more to stay longer) as they swim back and forth playing in front of the jetty waiting for the next person to feed them.
Here is what they won’t tell you (and they clearly pay lots of advertising to hide):
You can get to the island by other means (like the barge) and if you have a FWD you can drive yourself.
Other operators will hire you a kayak or snorkelling gear at the ship wreck site for less money and you don’t need to drag it 3 klm up the beach. offer sand dunes tours and other experiences for less money.
So yes go to Tangalooma, but if you want to save money you should search beyond the Tangalooma websites to find cheaper yet equally professional and enjoyable...
Read moreUnfortunately, it was not a worthwhile experience. Paying over AU$70.00/person for a 20-second encounter, during which participants are not allowed to touch the dolphins, felt highly disappointing. Moreover, feeding the dolphins is limited to couples sharing a single fish, meaning only one person from each paying pair gets to participate directly. Even taking a couple of photos on the sand after the feeding session was discouraged, as staff instructed visitors to move along quickly. Long queues and delays are also to be expected. In the end, observing from the grandstand offered a better view, more opportunities for taking pictures and videos, and a more enjoyable overall experience. The dolphin feeding area offers no safe storage location for personal items, and the paid storage closes at 4:45 PM—two hours before feeding starts. Lounge is an option but it has restricted access. ××My recommendation:×× visit in a group and have one person stay at the grandstand to film the feeding and watch over the group's belongings. P.S. If you visit the Tangalooma Eco Centre before the dolphin feeding, be sure to watch the video about the history of the program and look for Joseph. He is the most incredibly kind person, helpful, and attentive to visitors. He even explained to us what the lounge voucher could be used for, personally guided us there, gave us a code to access the place, and informed us that lockers and showers were available at the lounge. Unfortunately, I had already paid $11 for a locker elsewhere, unaware that I could have used one at the lounge for only $2. Great example of how we were bad informed during our tour there. Anyway, Joseph is the man! Wish you all the...
Read moreWe were so disappointed with the dolphins feeding activity this Sunday. A small family like three of us had to be separated in two groups to feed the dolphins. There was a ridiculous rule only two people can feed the dolphins once. We expressed our interest to feed together and have a family photo with dolphins once, the young lady refused us but kindly enough to offer my little girl to feed twice so she could have a chance to have a picture with both Daddy and Mummy but separately. We thought it might be because they do not want too many people to feed the dolphins as dolphins might get scared, so we just do what she told us.
At the time of the feeding, we discovered we were sharing feeding with another family that was also separated into groups of two. What is the point to break up a family why not alternating the feeding so every family can just feed once?! Unbelievable.
When my daughter was waiting for her Daddy’s turn after feeding with me, a senior aged lady came suddenly and interrupted my daughter and husband and said every one only have one fish and one feed. She grabbed the fish from my daughter’s hand and put it back in the bucket and speak loudly in the speaker to tell everyone only feeds once. My daughter was instructed to leave and my husband ended up to feed alone without my daughter. We were utterly disappointed and speechless with this lady’s manner.
Hope every does one not have the similar feeding experience like we had.For us the whole point stay on this island for couple of days is to let our daughter have a wonderfull experience with her favourite dolphins that was totally...
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