One by Mingara — Attraction in Tumbi Umbi

Disgusting behaviour from the staff at Mingara one Fitness. I used the gym today and was treated extremely poorly by the personal trainer Ryan Taylor-Murphy. Not only did he interrupt my training session and forcibly take my earphones out of my ears, but he continued to arrogantly state that I must stop my session and listen to him whenever he asks, because he is in charge of the gym. I asked Ryan Taylor-Murphy 7 times to take a step back from me, as his face was within 10cm of my face. I repeatedly asked him to take a step back due to COVID-19 health and safety concerns, and he continued to arrogantly laugh in my face, and refused to leave my personal space. He then began smirking and laughing about it with other staff (whilst still standing directly in front of me). I have cancelled my membership and will never be using this gym again. If anyone reading this review would like to discuss this with me, please don't hesitate to reach out and ask me for an accurate review of Mingara One Fitness. I would be more than happy to answer any questions you have, as I have used this gym since I was 14 years old, and it has severely gone downhill since Ryan Taylor-Murphy and other staff began...

The fitness is okay. What I found really appealing is that you're also having access to the spa and the swimming pool. They have a lot of fitness classes, which is really cool, some of them are nice, some are just okay. But it is not that clean and you can see that the weight equipment is old and they probably haven't put some new in there since they started. The mats are dirty, the water is not filtered. The staff is really friendly though. They close really early, especially on the weekends, because 6 pm is definitely early to close a gym. And even during the week I'd just like to have one more hour in the evening because I just can't make it there in time after work... Overall it's okay but i think the price is way to high for this gym and the joining fee...

I’ve recently cancelled my membership at Mingara One after a disappointing experience. As someone who relies on accessible facilities, I had to use the disabled showers — but the pungent, stagnant water stench was disgusting and completely unacceptable. I reported it directly to a manager, yet when I followed up, he casually admitted he hadn’t even looked into it. That says a lot about their approach to customer care.

On top of that, the personal trainer I dealt with was rude and dismissive of my specific needs, showing no real interest in helping or understanding my situation.

Overall, I would not recommend this facility. Poor hygiene standards and a lack of accountability or empathy from staff make it a frustrating and unpleasant...