SEPHORA — Attraction in Brandon

Visited this location of Sephora multiple times with my friend since I am living in Brandon . We are like regular customers here and I would like to share that I have had the worst experience here from the employee especially the employee name Rosepreet . Everytime we are in store she has such unprofessional body language , so rude expressions , so mean and she is pretending to help when In real, she doesn’t want to help . Evrytime we are there she is like roaming around us and then going to another employee , this seems like they are talking about us and it literally made our visit so uncomfortable .

We were matching a shade of foundation and used the big mirror to just see our face standing so behind it , not even touching nothing and she comes to us saying “guys you are not supposed to use this mirror “ . Like why, it’s just a mirror and we are not touching it ,not even close to the mirror.

These thimgs are happening everytime we are coming in store . We tried to ignore her a couple of times but she is the same everytime. Your management team really needs to talk to her...

I have received the best customer service at this Sephora out of all the ones I have been too by far. I come in often, so I have a built a relationship with Cruz and Kelsey in particular. They are amazing. They are so kind, genuine and never make me feel rushed. They are have very passionate about their job, down to earth and professional. I sometimes cal ahead to make sure one of them are working! A few of the products I have purchased due to their recommendation and have ended up LOVING are Paula’s Choice exfoliator , Clairns hydra-essential Ha2, Belif The true cream & the INKEY list hylaraunic serum.

The last time I was in , Cruz was notified it was his turn to go on break, but he decided to help me anyways and go afterwards. He ended up spending 20 minutes with me and didn’t rush me. Such a nice guy.

Sephora is lucky to have great employees like these two, they are...

One to many horrible experiences from myself and friends, you can’t even enjoy shopping here or looking around without being followed. I often find, it’s mainly alternative people being stereotyped and followed in the store. I don’t personally steal never have, but I’ve witnessed people who had massive theft hauls from here and I’ve seen people steal from Sephora and other stores. It be the most basic looking people every time, nice hair, nice nails, new clothes, nice makeup etc and you guys never catch them cause you’re too worried stereotyping the wrong people and following them around. A thief knows what you guys perceive to be thief’s, and that’s how they get away with it every time!. I don’t like shopping here it makes me and other shoppers uncomfortable get...