Kiokii and...

I was so excited to come to this store and I drove from Mississauga with my cousin. We saw products that we had and was excited to restock. When we went to cash out, we noticed our total was more than expected. We went back to the shelf where it was all stacked and saw that the price in front of the product wasn’t the right item. We didn’t leave the store yet and tried to ask the cashier to return our items. I told them I understand it’s final sale but it was a mistake of their end. Her...

I had a very disappointing shopping experience today at kiokii and…. As soon as I walked into the store, I was clearly visible to the staff, yet no one greeted me or offered assistance. When I eventually needed help and asked about a product, a staff approached me with an impatient and dismissive attitude. Her tone made it very clear that she was not willing to help, and I felt extremely unwelcome. To avoid further discomfort, I directly told her that I didn’t need help from someone with...

I purchase contact lenses from this beauty shop. I was super excited but the sale associate gave me the ones w/the prescription but I needed ones without. I only found out by opening the package. Unfortunately, I have lost the receipt (mistake on my part), I contacted the manager and ask is there anyway you can help me with this issue. The manager said without a receipt or membership (I was not told there was a membership or I would have applied) the item I have given was wrong by the sale...