While the wine was tasty the service was definitely not. If you are of the black race then be prepared to be treated like a second class citizen. It will be subtle but you will definitely know and feel it. In our experience, everybody else was attended to quickly, while we were left unattended and made to wait as they attended to others(the important people) even though we were there before those that they rushed to serve. When we complained we were told that we were too indecisive hence the reason others were tended to first. However, I say isn't that one of the point to a wine tasting and if your customers get indecisive, there surly are other ways to handle the situation rather than punishing them! Good customer service reps always finish with the first customer before moving on to the next.

Here is an example of one of our incident -After our wine tasting (which I must admit was pleasant and informative) we made it clear we wanted to purchase two bottles. We step aside to decide on the flavour we wanted, it took us approximately 2 min to decide. By the time we were ready to cash the rep started another wine session with a nice white couple. The rep then completely ignored us and we were left there waiting it would have been nice if she showed us some courtesy by acknowledging us. The rep could have used any one of these phrases (I will be with you shortly; or I am just going to quickly cash this customer I will be right back to continue your wine tasting) pretty simple right? Wrong! it was the nice customers who instead notice the atrocity of it all and pointed out to the rep. that it was ok for her to cash us as they have no problem waiting due to the fact that they came in after. Note the wine tasting session is approx. 20min. And that was only one incident!!!!!