Normally this is a fantastic mall. It deeply saddens me to post this review and will be happy to adjust it when these issues are addressed. If you are at all concerned about covid-19 safety DO NOT go to this mall right now. Arrows on the floor indicating traffic flow and mall staff walking around yet no one is obeying the arrows and MANY people not wearing masks. Little to no guidance when entering the mall. When I was there the mall staff were also paying no attention to who was following the arrows or wearing masks which was just so upsetting to see. There also isn't anyone to keep an eye on how many people are inside the mall itself so if a store is at capacity there are massive lines directly outside the store taking up space for people to walk at a safe distance outside of the stores. These lines outside of stores are also not adhering to the 6ft social distancing rule. I was shocked to see the mall in such a state. I didn't dare enter a store given the current state of the areas outside of the stores so this is not a reflection on the individual stores themselves. I also stayed well away from the food court since the walkways were such a disaster, I can't even imagine what the food court is like. So disappointed to see the mall this way and I would recommend against going to the mall right now if you are at all worried...
Read moreMasonville Mall in London, Ontario, is an absolute shopper's paradise! This expansive and modern mall offers a fantastic array of stores and services, making it a go-to destination for all your shopping needs. The mall's layout is well-designed, making it easy to navigate and explore the various sections.
From renowned fashion brands to specialty stores and boutiques, Masonville Mall has something for everyone. Whether you're searching for the latest trends, electronics, beauty products, or home essentials, you're sure to find it here.
The dining options are equally impressive, with a diverse selection of restaurants and eateries to choose from. Whether you're in the mood for a casual meal or a fine dining experience, the choices are abundant.
Masonville Mall also hosts various events and activities, making each visit exciting and engaging for the whole family.
With ample parking and a convenient location, Masonville Mall ensures a seamless and enjoyable shopping experience. It remains a top-notch destination for shopping, dining, and entertainment in London, Ontario. Highly...
Read moreThe sales person and specially the manager are not helpful at al!!!! I purchased a pair of pants which I thought was $ 4.80 since the tag in front of it said $4.8 and also I bought the shirts which were exactly the same colour and material for the same price so I thought those pants are also the same price. when I bought them and checked the receipt since it was higher than I estimated I saw they were $ 10.80!! so I went to exchange them with something cheaper and after 5 minutes(I did not even leave the store) but they told me they will give me only store credit and no refund since this is the store policy. I knew it is store policy but I am sure if the manager wanted to, could have helped me! There is always exceptions!! It is not fair not to refund after 5 mins. I understand the store credit only policy for when the clothes might have been worn or are returned after a while, but not in my case which I did not even left the store!!! Very dis satisfied with the manager and they way she...
Read more