Cineplex Odeon Gardiners Road Cinemas — Attraction in Ontario

Update January 2025: Went here for the first time in years. The safety bars in front of the seats require you to sit in the bottom half of the auditorium to not have your viewing angle cut off and the seats are less comfortable than the Landmark sitting in AVX. They also do not allow standard non premium showtimes for high profile movies for the first 5 days. I saw Flight Risk here during a $5 promotion but it cost $9 instead per ticket because the $5 doesn't actually apply to their most popular and only available format. The fine print says extra fees may apply, but considering AVX is a marquee feature of Cineplex entertainment this shouldn't be an unknown quality. There's already a $1.50 surcharge whether you're a Cineplex member or not up to and having bought my tickets in person avoiding the booking fee there was just no way to actually watch the movie of the week for $5 so false advertising to lure you to the theatre.

I got to kill some time at the arcade with my Dad before the movie, finally using up a gift card I got years ago which was nice. The deal or no deal game was fun, and I'm glad they had the pinball at half the token cost than other games so I didn't have any left over. Most other arcades do that.

In AVX the theatre sound was great and full, the only downside was despite the premium my father's seat D-12 was busted by being bent to the right so he said it was uncomfortable. But for me the Cineplex pre-show was way higher quality and higher end than the Landmark by far. No terrible Ozempic TV commercial to annoy me.

Cineplex does a way better job of fostering a good theatre culture than Landmark whose pre shows are very shoddy from an audio and Video perspective.

I don't think I'd been here since Uncharted 3 years ago but I forgot about the funny Colonel Kernel concession stand ads and the Sally Soundtrack theatre etiquette cartoons which are important to me and more effective than the two lame sizzle reels made entirely of movie footage that Landmark has been playing on repeat for the last 6 years.

ORIGINAL: They recently renovated their theatres adding lazy boy chairs greater leg room and railings to keep people from falling? Anyways the bars obstruct your view. If you get Cinema 10 for your movie you might as well refund your ticket since in that theatre like at landmark your picture is dim and the sound is way too low whereas in the premium theatres its almost too high. Not to mention they always charge 3D and AVX prices regardless if it fits the film or not. As such it is only good to occasionally see blockbuster 'event' films and not sit in the back row or D-BOX or else your view is obstructed. The Lazy Boys don't even go back all the way so your only halfway up and...

EXTREMELY Disappointed!!! The new set up for buying tickets is the BIGGEST mistake ever!! The sign at the door directs you to the canteen if you are buying tickets and food. We stood in the line for over 25 minutes to be told that the show was sold out! I had handed the boy at the counter our passes from Costco for 5 people and he showed me the seating plan for the theatre and said it was sold out. Then he told me that there were two seats available at the front! Not sure how five people could sit there!? But looking at the seating plan I did notice there were about 6/7 rows in the whole theatre! Not sure who decides which movie goes in which of the theatres but they certainly don't want to make money as this was for a children's movie on a Sunday afternoon!! Maybe all the theatres are now set up with way less seats to accommodate the new recliners!! I don't know if it's just me but if I wanted to sit in a recliner to watch a movie I would stay home!! I then asked to speak to a manager and told her that there should be signs up saying which shows are sold out and she told us that we should have looked at the TV screen that was set up, which from where we were standing was behind us and behind a pole over where the self serve ticket machines were located!! She then told us we should have bought our tickets at the new ticket machines!! Well that's not what the sign at the door directed us to do!! Her attitude was far from friendly!! Not what you would expect from Management!! We now have a very disappoint grandson!! Looks like Landmark Theatres are the way to go...

I am posting here because you have chosen not to allow people to post reviews on Facebook...and I can see why. My wife and I received a gift card and attempted to use it over the holidays to see the Mule. We booked our seats online. When we arrived we were told that we cannot see our movie because there was no heat in the theatre. We were given paper gift certificates and told to try another time. We just tried to go and see cold pursuit and the kiosk kept telling us that the numbers were not valid. We waited for a human to arrive and try a few more times. Eventually we went to the ticket taker and were advised that we had to go to the concession stand instead. Once served, we were told the movie was sold out, although it showed available seats at the kiosk.

Once again we have returned home.

You would think that the kiosk would be able to accept what we were given in place of our gift card or at least be told at the kiosk to go to the concession stand, let alone have one human at ticket sales to assist.

If you guys cannot have your kiosks accept what you guys hand out then have a person there to process them instead of wasting our time just to have to return...