Humber River Hospital — Attraction in Toronto

Second time here after a year. Same emergency, different doctor. The doctor, Russell Uppal was talking so fast, even if English was someone's first language it would be hard to decipher. He let us go without any discharge report cause he was busy. When I found them online after a day, it has no mention of the medications he gave me.He did not even discuss the side effects of the medications or what medications he gave me, let alone saying his name.He was in my room for 5 secs, rudely shut my attendant when asked questions and simply kept saying go to your gp.I was not bothered much as I realized he simply an awful doctor and my condition was stable. but withholding medication information from the patient's report?!! After my previous appendectomy here, they also did not mention about a lymph node found during appendectomy!! I am not sure how a Canadian hospital getting away with this kind of negligence, specifically not mentioning information on patients. what if I got sick with the medications he gave me and how would another doctor or my GP treat me without knowing what I was given?!

I was in excruciating pain for more than 18 hours in this hospital emergency. Just because I have a high tolerance power, I was not crying out loud and they kept telling me to go because it is pain from acidity. To order and get an ultrasound it took 5am to 9am. Then at 11.30 am the report came (never heard even in a developing country ultrasound report takes more than 2 hours to reach). The report showed nothing!!! And I was still in pain. I was confused should I take pain killer at the point because I was always forbidden of NSAIDs because of my stomach condition and the doctor was asking for MY opinion instead of helping. I agreed for the morphin. He gave it and told me to home it is just my regular acidic pain. I looked him into the eyes this time and very firmly told him I have GI condition since I was a teenager. I know this is not the same pain. It is weirdly different and with morphin it subsidized but not going away!!! What kinda stomach acid pain does not go away with PPI inhibitors but reduced with morphin! He asked if I was afraid of perforrated ulcers!!!! No i was not, but I knew they won't treat me otherwise I said yes, please do a CT scan. He said have to wait 3/4 hours. Then after 3 or 4 hours the CT scan showed i had acute appendicitis. Appendicitis!!! It takes 30mints to diagonsis if he had done a proper physical exam!!!! The pain started at 8pm the previous night, I called 911 at 2am. And I have been in excruciating until 11am and mild pain until 4pm. This one doctor Robert Mansfield did this for more than 8 hours. I bet if he was in duty when my CT scan came in he would still send me home without treatment. At 8pm they took me to surgery and warned me at 6pm it could burst in the mean time! I still can't believe it did not show up in ultrasound, the guys who was doing it before starting he was describing my own pain to me!! The way he was describing it knew that the kind of pain you have in ulcers. I kept telling him I have different kind of pain, it is a shooting pain! He gave me a blank look and then this. My GP my gastroenterologist all are amused at the reports that nothing including few cyst inside me showed up in ultrasound. And the doctor never touched the place where the appendicitis was cause i kept telling the pain was upperward because that was where it spread to. But is not it doctor's job to check? The surgeon came in, touched the right place and I was in extreme pain!!! It could have been done at 7am in the morning!!! And to warn everyone, this emergency gives people opioids left and right, and send home. On my watch, this same doctor sent three home with morphine, including an elderly woman complaining stomach pain who was a past colon cancer patient! I had two surgeries in south asian country with a 6inch long incision even, never left the hospitals with morphin prescription!!! They administer it during post op for 3 to 5 days, and send home with tylenol! And you wonder why the opioid...

2 stars originally but after much thought lowering it. The original 2 stars was because some of the nurses and a few doctors are genuinely nice and try to do things as painless as possible, and the volunteers i met were super sweet.

I've been sick since January, and by the time of my first trip to the er I had already been in pain for days, had a fever for 11 days. They gave me an iv, brought my fever down, gave me some pain meds through the iv... I could barely get out a urine sample for the doctor, and I was there for 6 to 7 hours. I should have been admitted, since my bladder was severely inflamed with infection and i have a history of infection with antibiotic resistance. They sent me home. Went back 2 days later for an ultrasound and I ended up there crying in in pain from 8:30 am to 10:30 pm. Not once was i even offered a cup of fresh water or ice chips. They ordered multiple different tests, no explanation, one of the doctors who I was just trying to ask if he could grab my nurse was extremely rude and dismissed me before running off. A few of the nurses there are also extremely dismissive. Some are super kind and you can tell that they want to help people. No matter how much pain and concern I was in though, they still would not admit me to stay in hospital because certain tests came back clear, despite it not explaining any of the pain I'm still experiencing. They sent me home with a catheter back and for some reason tried to say "come back in a few days and get it removed".... so much information, thanks :( and I was vomiting by this point, because all that was in my stomach was water, pills, stomach acid, and probably a lot of bile. I projectile vomited in hospital 3 times. They still sent me home

Today i had to go back AGAIN because my catheter bag had a hole (my cats fault), however the tubing itself had started sliding out. When I got to the ozone wait room I tried asking a nurse for a wheelchair because of pain and light headed, plus the catheter. She completely dismissed me not even listening to me. She sent me back to my seat. They didn't even change the catheter, I don't think they disinfected the tube, they just pushed it back up and continued to flush the line, which was coming out with blood. They sent me home with a new bag, and a paper to go to another department for another test when they call me, which I'm going to have to pay out of pocket to get to. By this point over $30 in uber rides have had to be used as I don't drive, I'm unemployed currently. I can't keep affording this.

Also if a patient asks for a wheelchair, don't dismiss them even if they were in recently. More I move the more it hurts, im a fall risk, and you were being a heartless choice word.

I never should have been sent home AGAIN. The catheter tube still keeps sliding out a bit and I have to keep pushing the tube back up because I refuse to go back if i can help it for nothing but my appointment when it is made. They didn't even try to tape the tube to me either times so that the tube wouldn't shift so much.

This hospital has made me feel neglected, unimportant, like a burden, and they have not taken me seriously on account of tests of not the problem areas. I say it hurts to breathe in a specific spot not my lungs, and you focus on my lungs? Why are you doing chest xrays and ct scans with and without contrast in one day, not checking my lower and mid abdominal and just focusing on the chest. My lungs aren't the issue here. And I still don't know what the FUCK is wrong with me! Kidney infection? Bladder infection? Both? Neither? Who know at this point! Nothings adds up! I had to force myself past my limits just for help that shouldn't have to be begged for on multiple occasions here. Even with the catheter bag cutrently, I still feel like my bladder is struggling to empty because I suspect something is wrong with the inflation balloon (the freaking tube...

This hospital takes patients they can’t get to and cannot sustain. I have to specify this is for labour and delivery/triage. When I called at 3am to indicate I’m having contractions they said I should wait until my contractions are 3 minutes apart because they are over capacity, and if I go in at that point I would not be attended to. As such, I waited several hours until I was in fact 3 minutes apart, checking in at 10am. When I got there, the front desk was seemingly overwhelmed as she came off very unpleasant. She asked that I go wait in the waiting room, seeing that I am in pain. She called me after 15 minutes at which point she checked me in to triage. Once I was in the room, a nurse came to check how dilated I was and commenting that I was hopefully not dilated at all so I can get discharged due to them being so over capacity. I was 4 cm dilated and as such required to stay and be admitted. As I was waiting in triage, the pain progressively was getting more intense and more painful. After approximately two hours from when I checked in the pain had gotten unbearable and I was requesting epidural. The nurse indicated they cannot administer it in triage and they’re waiting for me to get called in so they can do so. While waiting the pain became so severe and I started bleeding, so my husband called a nurse. I think she was a head nurse. When she came, she just said that at it’s due to having my cervix checked earlier. She thought the solution to that was to go get me a pair of hospital undergarments. While she went to go do that another nurse came to apologize for the delay of receiving the epidural. While she was talking, my water broke and when she checked me I was 10 cm dilated. She yelled out to get the doctor and I was rushed into delivery room. I requested the epidural and was told it’s too late and I have to start pushing. While delivering, and delivering in a way that was not my preferred, without epidural, the nurses are telling me to wear a mask, and to stop yelling. Just to clarify, I had confirmed previous to attending the hospital to deliver that when I am in active labor, I am not required to wear a mask and it is optional. That being said, I understand the nurses were under a lot of stress seeing that they were over capacity that day, however, I’m here to deliver and it is your job. The treatment I received was very inhumane, unprofessional and unfair. I do have to state that this is not a reflection on Maternal and Child Care. 2 out of the three nurses that had helped me post delivery were phenomenal. Their names were Fatima and Joan. They were both very kind, genuine, patient and knowledgeable. Joan definitely has many years under her belt because she came to provide all the information necessary. She was patient kind understanding and she treated you...