Mojo Cycles — Attraction in Toronto

Super knowledgeable and very clear in their emphasis and recommendations, specially where my bike had a problem and I wanted an optimal solution. They will make sure and go to great extent to get your problem solved. for me when it comes to fixing my bike or buying something I want to know the details of what I am getting at, what are the possible solutions and in which way it can be solved, they’re superb in this regard as they recommended possible range of solutions to my problem that I was not even aware of, this is my go to bike repair shop whenever I have any problem as they get what I am looking for and nail it down. Super friendly, whenever I am there there’s going to be friendly banters and a joyful experience. Great prices, services and down to detail attentions, no bs, up selling or any of those things or sales tactics that would make customers to drop a few more bucks or make an unnecessary purchase or change of gear, equipment...

Overall Customer service from initial contact via Kijiji to driving to the shop during the pandemic to pick up the bicycle. The owner was nothing but sweet, sincere, kind and yes he was super busy barley taking a moment to breathe. When we got there he was already working on two bikes with someone else, we waited 10 minutes, he brought me mine and then two other people walked in so in between helping us and them (while I took the bike for a spin), he was able to accommodate everyone. We were in and out in a half hour. The shop is small and these guys were insanely busy, with people waiting outside to come in. I love my bicycle and I would definitely buy from them again. Just seeing his response below at the Individual who perhaps was not in the best frame of mind that day, things happen in life sometimes to make us irritable- gives you an idea of how sincere and kind they and willing to go out...

This shop is a bit far from my place. The bike shop two minutes away from my place is run by very mean hipsters, so in order to spare myself from their negativity, I used to take my bicycle to Mojo Cycles. (I say “used to” because someone stole it two days after I got new pedals💔).

ROSE: The store is really nice and clean, if you like symmetry you won’t be disappointed. The guy running the place isn’t the most talkative person you’ll ever meet but he seems to have a good heart. I always introduce my bicycles by the name I give them and that guy was the very first person to use the name, when he texted me that Ruth was ready to go home. I still find that very nice and moving.

THORN: No mail or text customer service

BUD: I wish you could know the costs in advance. And some chill music in the store...