Faraón Spa Colombia — Attraction in Bogota, Capital District

We got the "luxurious" 3-hour package for a couple. Unfortunately, we left disappointed. We spent more time in the steam room and sauna than we did getting a massage, which was the salient reason for our visit. The massage seemed to have only lasted maybe 15 minutes with light "relaxing" pressure, which left me still stiff and tense. The hot tub could have been cleaner, as couples are rotated through all the steps, so there is little time to clean between customers.

The lunch was served cold, and the salad consisted of mostly onion with old, withered lettuce. The juice was lacking flavor, being heavily diluted with water to make it last.

Overall, the staff were welcoming and kind, which is why I give 2 stars...

The service and attention are good, but they can improve the areas, is more like a family business spa, also in the package we bought the offer a lot of stuff like therapy with chocolate, massage with candle wax, exfoliation with coffee but we didn’t get it, can be also because we went without appointment so important do the appointment in advance and be clear about what will you get, again the staff was helpful attentive and kind, just a lot of things can be improve to reach...

Lo siento por los masajistas que lo hicieron bien, pero la infraestructura del lugar está muy regular, las puertas del sauna y turco sin manijas de ajuste dañadas, el turco muy pequeño con la ducha de mano con el agua a baja presión y rota, el área de vestier súper incómodo, lockers viejos sin candado de seguridad.

El jacuzzi soltó en una parte suciedad y succionó a mi esposa dos veces en los pies😅 quedó con un chupón, gracias a Dios solo fue el susto.

Fue graciosa la experiencia!, pero al final si me molesto mucho el almuerzo que dieron, impresentable para el precio que pague!.

Una recomendación, esas bombas que tienen por todo el primer piso se ven muy regular se ve que las colocaron hace meses tengan en cuenta que la SIC podría estar abriéndoles proceso pronto por publicidad engañosa por qué la infraestructura, y comida...