We booked a full day in the Monteverde cloud forests (including transportation to/from Riu palace in Guanacaste). From start to finish, we had a phenomenal experience. Our English-speaking tour guide was Stevenson. Our driver was Erik. Both of them were kind, attentive, professional, and fun. Stevenson has an incredible wealth of knowledge and a true passion for Costa Rican flora and fauna. He helped us see things that others completely missed. H was somehow able to see the tiniest little creatures and pointed them out to us, even little eggs left by frogs. He taught us a great deal. He also helped us capture beautiful pictures and videos using his binoculars. The included breakfast and lunch were outstanding. We speak nearly zero Spanish and Stevenson was very kind to walk us through ordering food, making sure we understood the etiquette and options at each restaurant. Erik navigated the dangerous roads smoothly and we felt completely safe (despite pretty much everyone in Costa Rican driving like they’re invincible). At the end of the day we were returned safely to our resort and realized my husband dropped his wallet in the van. I didn’t have direct number for Erik, so I contacted Viator (the website we had used to book) and they reached out to him. Erik delivered the wallet to us that very same night (even though he’d already worked 12+ hours!). That’s the type of courtesy and compassion that is above and beyond. I half expected to get his wallet in the mail a few weeks later. Erik’s kindness saved our trip and spared us a great...
Read moreI’ve traveled to Costa Rica on several occasions and used a few different transportation companies.GuanacasteViejas Transports Turisticos de Guanacaste stands out ! From first contact with Manuel Duarte’s my expectations were exceeded we were a group of people arriving at the airport in Liberia but were heading to different areas of Guanacaste . To top it off after we made the initial reservations some in the group made changes to their travel plans . It had to be challenging for Manuel to make all the changes but he did it without a problem . Our transports from the airport to our destinations along with the returns were perfect ! Clean vehicles, friendly drivers who are knowledgeable about the area, and drove on windy roads without speeding or scaring the passengers were a blessing . Needless to say I will use this company when I return to Costa Rica and I highly recommend them to anyone who is looking for reliable...
Read moreMy family and I booked a tour to Rincon de la Vieja for zip-lining, horseback riding, hot springs and volcano mud, water sliding and lunch. Carlos picked us up right at our condo and was the best tour guide ever. We spoke the entire ride to and from the excursion and he was extremely patient with me as stumbled through my broken Spanish. Carlos went above and beyond and had the best service of any other guide I saw that day. He was there to hand us a towel as we got off the water slide and hot springs. He was very attentive. I noticed that all the other tour guides did not even get up as their groups were coming off the slide and just pointed to where they should go. Throughout our talks I could tell that Carlos had a lot of integrity and was a great person. Thank you Carlos for putting in long hours and putting up with me and my family. My kids said this was the best day of the...
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