Holiday Club Saariselkä — Attraction in Northern Lapland

The Hotel has a great location and very nice rooms (exept the old rooms at the 2 floor). There is sadly no fridge in any of the rooms. The female at the front desk Saturday evening and Sunday morning could use a service lession. Not a good attitude at all. Did not feel welcome, and it's the first time in all these years staying at Holiday Club Saariselka we have experienced such.

Our experience at Holiday Club Saariselka has been good most of the time, sadly a few of the staff bring the score down. Our last visit at Holiday Club 26 - 28 August 22 was okey, to bad the steam sauna is still the same and totally horrible as of how the construction goes. And the aroma sauna was still closed, been the same over one month now. Holiday club is well know to have one of the most expencive Spa's in Finland. So we do expect things working and working well. Saariselka is the only Holiday Club that has such a horrible steam room.

The Steam room outlet is built and located totally wrong. The heat is really hot from the waist and up, and really cold down to the feet. It's been like this since the reopening some years ago. Have been telling the hotel about this issue for years. To big gap at the doors, steam compressor is to high up and take up space where there could have been 2 more seats. No lower floor level in the steam room where cold air could escape without bringing out the warm air at the same time. Right outside the door is some vent in the shower room roof wich withdraw a lot of warm steam out every time the door is opened. And the doors does not have automatic closing pump, often left open by guests. If the steam compressor had it's outlet low by the floor, it would work a lot better, give more seats available and there would be less compressor noice in the steam room.

The wave machine in the pool did stop working after the first 2 or 3 years. And jacuzzi water is to cold.

Holiday Club has Spa's all over Finland and plenty of knowledge about Spa. Why does not the owner's do it right, and fix things when it's broken? And still charge full price of a spa that is less then half value?

Got to say the life guards are amazing, always polite, keeps it very clean and tidy. They do a great job to keep us safe at all time. Sadly they got a tuff job with some of the tourists from UK and China who does not shower before using the saunas and pools. Not easy to tell grown up's what a normal rutine and hygiene is in Scandinavia! And don't use swimsuits in the saunas, the chlor fumes can be real bad when swim wear dries out. And the body need to absorb the heat naturally all over.

We will still be using Holiday Club and of course the one in Saariselka. But we really hope the steam room and all saunas will be working...

We did 3 nights at this hotel with Santa's lapland, and overall no complaints. The hotel is one of the better ones in the area, the downside is the pool was closed but not the be all and end all.||If you are going to this hotel in the winter season then your there for the magic of christmas and on a short stay so you spend very little time in the hotel anyway, The food choices weren't amazing and wasn't a great deal to choose from but there was always something for the kids sausage and chips, chicken nuggets etc so you won't starve. If you get hungry between meal times you can get hotdogs and sandwiches. ||Rooms are not cleaned daily but again short stay so doesn't really matter. The hotel is in a prime location with a bar over the road supermarket to the right 500m down the road and to the left is more hotels another bar and the toboggan slopes.||All the staff are helpful and friendly the rooms are OK can be slightly crowded in the rooms if your are a family of 3 or more but again need to remember where you are it's a very seasonal place and only short stays this is not a hotel for long stay unless you get one of the apartments.||The hotel is pricey but Finland as a whole I'd very pricey €9.60 for a pint and if you actually get a full pint you be lucky but again it is expected and should be costed into your stay. There is a a couple of slightly cheaper places to get food and drinks but your talking pennies not a massive amount.||Overall would stay again and...

Outdated, overpriced little place. But gets the job done. We're basically here to check out the northern lights. Which were a success. No lifts so if you have heavy baggage, your taking them down long corridors and up a flight of stairs. Which i dont mind the excercise. I dont like that i had to sleep in a twin sized bed. Im with my girl friend and I really enjoy being next to her in bed. So that was a real bummer. They have a towel warmer in the bathroom that works really well. I wouldn't mind having one of those at home. Pool and sauna close early, 8:30. So that was another bummer. Amenities should be 24hr. To fit everyone's schedules. And the fire alarms sounded off on the 2nd floor right as we were getting ready for bed. Rushing everyone outside for an hour while fire dept checked and turned off the alarms. It turned out to be a false alarm. But 3 hours later i still cant sleep. It might be also because the beds, which are tiny, and are really uncomfortable. The pillows are terrible too. Or maybe its the really bright lights coming in from the windows. The curtains dont close all the way and their practically transparent. Food in the resturant is another negative. Im not a fan of buffets. Im not a meat loaf kind of guy. And my other choice was salmon. And it didnt look right. The soup and food was really salty. My stomach has been killing me since after dinner. Im hoping breakfast is better. So I gave it a one star because of great location and staff...