CERN — Attraction in Gex

The most rude not caring not knowledgable staff i encountered in my life , the most ignorant illogical instructions in the hall, what a disgrace Especially the Phebe person , who is shouting , extra confrontational, behaving not like the staff in the museum should , to put it politely. she also said multiple times that I had no right to look at her badge with her name , while she’s wearing it on her clothes

The worst part is when I tried to explain the problems I encountered to staff, to manager , they cut my speech short after the first sentence , they didn’t care about what’s wrong with the process!!! They only wanted to make it work as fast as possible , not acknowledging misleading info, didn’t want to hear what is unclear in the instructions

And prepare for this now… manager said I have to look him in the eyes when i speak to him!!!! This is insane!!! Never have i heard such a rude remark in conversation !!!!

lady in the hall told me we need to exchange booking confirmation to passes, but again it was false !!! No passes needed. More time wasted When i asked this lady another question about registration she just answered “i don’t know” Just such a huge pile of false instructions and rudeness, this is honestly the worst place on earth

Some nitty grits about the problems:

so. We tried to register, as you already know, you can’t register online from the comfort of your own home, you have to sit in the noisy hall and fill out all the information about your residence etc Instructions on the hall’s stand on how to do it are not clear , i would say downright false!! So it says : first step connect to wifi!! So i connect to wifi, it requires access code aent to your email, when you open email with the code the whole wifi connection page disappears and you can’t go back there again , turns out you have to connect again and enter this old code , not request a new one (we figured it out ourselves, staff just kept interrupting and shouting “you don’t need access code” when we tried to explain the problem, it didn’t even occur to them we might want to connect to wifi not only for the purpose of registration, but just to have a better connection, which brings us to the next point

turns out for registration you didn’t have to connect to wifi at all!!!!! Although it is listed as first step On wifi connection page you just had to skip to the second step already , so not actually connect to internet

When you try different route “scan the qr code” it just says “server is not responding”

Okay, whatever, then there are many options what you can choose , they are like “quantum world”, “our universe”, “science show”, “movie”, “tour”, etc , for each you need to register separately, then after registering for all I want, I was told by manager that you can choose only 1 and it gives you access to all the others! This is outright crazy, nowhere on the page it was written and, when we came, staff told us we can’t come in before registering for all the activities we want in the list! So much time wasted. And we didn’t even want to book a tour!!! We only wanted to go to free exhibitions! I read in other reviews you don’t even have to register for that When i asked manager why is that so at first he wasn’t acknowledging the question, but when i suggested they should care more about feedback to make experience better for future visitors, he said in a derogatory tone “you are the first one who asked this question. I work here 5 years and it never happenned before”. without giving the...

NOTE: Since Google breaks the CERN into multiple parts incorrectly labeled (at least the reviews are posted in the incorrect locations, I will cross post this review.)

Very interesting scientific facility if you are able to get on the tour. Getting on the tour, however, is a frustrating process. The site is essentially made up of three parts:

PART ONE: The CERN Scientific area and Laboratory. This area is OFF LIMITS except for a small section you are allowed to enter ONLY as part of a tour group.

PART TWO: CERN Science Gateway. The is the large wooden globe. Inside is a museum of interactive exhibits (and public bathrooms). The problem is people will linger at each exhibit for a long time making it inaccessible for others. Worth a quick trip, but I would NOT go to CERN only for this all the information is available on the internet. Great place to visit while you wait on the tour which you will.

PART THREE: The Gift Shop/INFO Center/Guided Tour. The Guided tour is excellent IF you can get on one. My family are science nerds, so the tour was very important to us. We planned well ahead. We consulted the internet and even went to the info center a few days prior to be sure we understood the tour procedure. On Saturday, the employee at the info desk told us if we arrived at 0730 on a Monday, we would have our pick of tour times, any time Monday, so we awoke early, skipped breakfast and were at the visitors’ center at 0735 to await the 0800 opening and ensure a tour slot. At 0800 an employee opened the door, and we went inside along with a few more people who had been told the same INCORRECT information. The website clearly says you must be in place at the Info desk 1 hour prior. They do not mean AT LEAST 1 hour prior they mean only 1 hour prior. The first tour starts at 1000 so the earliest you can sign up is 0900 etc. throughout the day. Which brings me to my BIGGEST COMPLAINT: The tour is excellent, certainly a group of PhD’s who manage that much data can manage an internet queuing system. The way it works now is you go at a time you hope to get a tour and HOPE they are not too busy. Like Goldilocks, you must be “just right,” if you are too early or too late you will have no tour. We were lucky and got a tour but there were many behind us who were also 1 hour early who got “sorry.” I understand people are very bad at showing up for free tours, so make them pay. Change the system such that a reservation costs 100 Euros and when you show up as promised you are refunded except maybe a small processing fee. There are many better ways to manage this than having people drive to the far end of Geneva, park, walk across the street, queue up and hope for the best.

THE TOUR: The tour itself is excellent. It is not led by a clueless tour guide, but a CERN employee. Ours was a PhD Physicist and Data Scientist. She was brilliant and could explain the wonders of CERN to a level of depth beyond anyone in our audience...

The European Organization for Nuclear Research, known as CERN (/sɜːrn/; French pronunciation: [sɛʁn]; Conseil européen pour la Recherche nucléaire), is an intergovernmental organization that operates the largest particle physics laboratory in the world. Established in 1954, it is based in Meyrin, western suburb of Geneva, on the France–Switzerland border. It comprises 24 member states.The acronym CERN is also used to refer to the laboratory; in 2019, it had 2,660 scientific, technical, and administrative staff members, and hosted about 12,400 users from institutions in more than 70 countries. In 2016, CERN generated 49 petabytes of data. CERN's main function is to provide the particle accelerators and other infrastructure needed for high-energy physics research – consequently, numerous experiments have been constructed at CERN through international collaborations. CERN is the site of the Large Hadron Collider (LHC), the world's largest and highest-energy particle collider.The main site at Meyrin hosts a large computing facility, which is primarily used to store and analyze data from experiments, as well as simulate events. As researchers require remote access to these facilities, the lab has historically been a major wide area network hub. CERN is also the birthplace of the World Wide Web. Israel, admitted in 2013, is the only non-European full member. CERN is an official United Nations General Assembly observer.The statue of Shiva engaging in the Nataraja dance (symbolizing his cosmic dance of creation and destruction) presented by the Department of Atomic Energy of IndiaGeneva tram 18 at CERN CERN, in collaboration with groups worldwide, is investigating two main concepts for future accelerators: A linear electron-positron collider with a new acceleration concept to increase the energy (CLIC) and a larger version of the LHC, a project currently named Future Circular Collider. The science Research lab with particle accelerator & Nuclear Research in European unions The physics laboratory situated in Geneva it is famous for particle accelerator ( LHC ) & CLIC Atomic...