I frequently dine at this restaurant for lunch due to its proximity to my office. The daytime service is consistently swift and efficient, and the food quality never disappoints. Their menu often features simple dishes made with fresh produce, sometimes straight from their garden. It's a reliable spot for a satisfying meal.
However, my recent evening visit was a stark contrast. The service was disappointingly slow, with a 15-minute wait for just water and beer. My meal was forgotten, leaving me without food while my partner nearly finished theirs. I also overheard another table lamenting a 20-minute wait for coffee.
But amidst the chaos, Kevin, one of their staff, stood out. Without any prompting, he proactively addressed our concerns. He communicated with the kitchen, ensuring my meal was prepared, and astonishingly replaced my partner's half-eaten pizza with a fresh one.
As someone in customer service, I admired Kevin's initiative and his natural friendliness, even after what I assume was a long day. His actions transformed a potentially poor dining experience into a commendable one. Kudos to Kevin for exemplifying excellent teamwork and...
Read moreLuigia is probably one of the best Italian restaurants in Geneva. The food is almost always exquisite and the ambiance is fantastic. They have a very wide selection of Italian dishes, desserts and wines (the menu easily has over 100 items) but expect to pay a premium because their food is a bit on the pricey side.
The staff are attentive and jovial and always with a smile on their face. There's free parking on the premises as well as a foosball table and other games to keep the kids occupied.
It gets quite busy especially on the weekends so booking a table in advance through their app is definitely a good idea. However they do deliver and orders can be made through their mobile...
Read moreAn Italain island in Switzerland right next to cern. The place was surprisingly full with the line of people waiting to get the table despite an evening of the working day. If you plan to visit the place make sure to book in advance. The place is laid out in nice way but it was so packed that it was hard to get any feel if the atmosphere. The best part was service as the guy was very warm and new all possible language of Europe which was a treat. When I say he knew I mean he could speak English, German, Italian, French and Spanish with full fluency. The food was good and was serving was good. The place is expensive but to be honest doesn't have that...
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