Kotoka International Airport - Accra — Attraction in Accra

I am happy to see that Ghana is expanding its airport. Hopefully in the near future it will be bigger with more space for travellers to sit and shop in the local currency and not USD.

The one thing that still hasn't changed is those people that force to help you and then scam you of any money you have for something nobody asked them to do. The incompetent staff members who are most likely working with these scammers who do not have a uniform and do not belong at the chaotic departure desk, must be stopped.

I was told my a staff member at the Ethiopian checkin desk, after she weighed all my bags and couldn't find fault, she then told me that my hand luggage was overweight, it was 8 kilos and according to her it should be 7 kilos (mind you the same airline told me upon departure from London to Accra for the hand luggage to be 8 kilos.) Ghana makes up the rules as they go. This left a bad taste, and I do not feel like I will go through hoops to fly with Ethiopian Airways (longer flights) just to support African development. After I was told me reduce the weight of my hand luggage and in the chaos at the annoyingly slow check-in counter and unnecessary weighing of bags next to the tight and slow check-in cue, this man came out of nowhere and started sorting my things. Which he end up charging me 70 GhC for it. I DID NOT ASK FOR HIS HELP.

This airport is the most chaotic and corrupt airport I've encountered during my travels. Train your incompetent and corrupt staff and make sure people who are not travelling or working there have any handling with passengers. Learn from other airports, even Kenya Airport does it better.

Also while in cue a staff member requested to see my passport. I am a Dutch national, and she started drilling me unnecessary till she saw my name, and said " Oh you're Ghanaian. I taught you were Nigerian, and was going to ask you more questions. I was shocked as this confirmed all the bad treatment I received in Ghana because my skin is not dark as theirs, and they consider me to be Nigerian or mixed race. This xenophobia towards Nigerians should be dealt with. The few bad rotten appeals does not make 200 millions people all bad. Check your biased attitude.

To become a leading tourist destination you need to treat people equally and fairly. Why are non trained staff members acting as if they are customs? It doesn't make sense whatsoever.

Once you escape check-in and enter security is when you realise how incompetent and slow those check-in counter members are. A majority don't even know how to use simple computers. Why are they in the role if they don't know how to use a computer? It's 2023. The world is digital. Train your staff. I am seriously traumatised by this...

Kotoka International Airport Review

Kotoka International Airport (ACC) stands out as a beacon of excellence in West Africa, offering travelers a seamless and comfortable experience from start to finish. From its modern infrastructure to its outstanding customer service, Kotoka is a world-class airport that rivals many in the region.

Facilities and Design

The airport’s Terminal 3, a state-of-the-art facility, is a highlight. It is well-designed, spacious, and immaculately clean, with clear signage that makes navigation effortless. The architecture combines contemporary aesthetics with subtle nods to Ghanaian culture, creating a warm and welcoming atmosphere.

Efficiency and Operations

Check-in and security processes are smooth and efficient, supported by well-trained and courteous staff. Immigration officers are professional, and the queues are generally well-managed. Baggage handling is prompt, ensuring minimal waiting times upon arrival.

Amenities

Kotoka International Airport offers a wide range of amenities to enhance the travel experience. The lounges are comfortable and equipped with modern conveniences, making them perfect for business travelers or those on layovers. Duty-free shops and retail outlets provide a variety of local and international products, while the restaurants and cafes serve delicious Ghanaian cuisine alongside global options.

Connectivity and Accessibility

The airport’s location in Accra makes it easily accessible, with reliable transport options including taxis, ride-hailing services, and car rentals. For international travelers, the airport provides excellent connectivity to major global hubs.

Safety and Cleanliness

Safety and cleanliness are top priorities at Kotoka. The airport consistently maintains high hygiene standards, and security measures are thorough but unobtrusive, ensuring travelers feel safe at all times.

Local Touch

What sets Kotoka apart is its embodiment of Ghanaian hospitality. From the warm greetings of the staff to the inclusion of local art and cultural elements, the airport offers travelers a genuine taste of Ghana from the moment they arrive.

Overall Impression

Kotoka International Airport is not just a transit hub—it is an experience in itself. Whether you are visiting Ghana for business or leisure, this airport sets the tone for an enjoyable and hassle-free journey. It’s a testament to Ghana’s commitment to excellence and is undoubtedly one of the best airports in...

Kotoka International Airport (KIA), was originally a military airport used by the British Royal Air Force during World War II in 1946. The facility was handed over to civilian authority after a successful pull-out by the military. In response to globalization and the growing demand for air travel at the time, a development project was launched to reconfigure the structure into a terminal building in 1956.The airport occupies 1610 acres (651 hectares) within the city of Accra, and is about 10 kilometres from the City Centre. The reference point co-ordinates are 05° 35’ 47” North Latitude by 000° 10’ 12” West longitude. Elevation is 63.5m (205 ft). K.I.A’s central location in the world, (on the Greenwich Meridian and close to the Equator) makes it easily accessible from any part of the world.In 2013, GACL embarked on a complete strategic redirection with a focus on upgrading and transforming Kotoka International Airport (KIA) and the domestic airports to conform with current trends in aviation infrastructure and service delivery. The new strategic direction aligned perfectly with the corporate vision of positioning Ghana as the Preferred Aviation Hub and leader in Airport business in West Africa.In 2014, work commenced on the expansion of the arrival to ease the congestion experienced during peak hours. Currently, the existing floor area of the arrival hall has been expanded by 5,148m2. Additional works include electrical installations, fire detection and protection systems, provision and installation of two new baggage handling equipment to bring to four the number of baggage carousels in the arrival hall, provision and installation of twenty-six immigration booths, 10 e-gates, a moving walkway, new air-condition systems among others.

Other works include the creation of a Data Centre, transit lounge and additional floors to serve as offices for GACL and other stakeholders at the airport. The existing terminal building has also witnessed some improvements as part of the transformation process. These include the replacement of the escalator with two new ones, the installation of two new lifts, refurbishment of washrooms and the re-roofing of the entire...