awful service, we arrived at 15:00, they told we need to wait till next excursion that starts at 16:00, we bought tickets and went to walk around. At 15:55 we came at the cave entrance (under the ticket selling counter). we were waiting for 25 minutes noone came. We went back to ticket counter they told us group went inside at 16:00, what? we were there and noone called us inside... just a mess.. and yes, excursion is only on Hungarian and you will get this sheet of paper see photo... they could also give some photo's from the inside - so no one need to go inside at all -just reed a text and see photos...
Read moreThey don't provide tours or audio in english. Only 2 pieces of paper with a bit of information (after the tour you have to return it). You can't really read it because inside is dark and you can't use a torch. With 32 people inside we couldn't enjoy the tour at all. We literally couldn't fit inside the cave, we spent most of time in passages, once we enter the chamber the light was off. 30 min we spent chasing the group. The cave is too small for 32 people. It was a big disappointment for us. If you don't understand Hungarian then I don't recommend you to visit this place. Waste of...
Read moreThey spoke English when selling the tickets, but during the tour, not a single word was in English—except at the very end, when the guide just said, “Look there, in the cave, there’s a leaf.” Not very informative or helpful for non-hungarian speakers. At least we had a A4 sheet with some informations. It...
Read more