Few places to have a nice lunch, the diners are overpriced. Onsen is good, but winter activities are not organized well. If you want to do cross-country skiing, there are no tracks, it takes ages to find equipment and the staff is not helpful. Apparently people mostly come for mountain skiing, so everything else is really hard to find and arrange, even though there is quite a variety of activities offered. The mountains themselves are awesome, great views. The train that runs between the two hotels is super slow and takes ages to come. Lift gandolas are scratched all over and feel really old. Overall too expensive and doesn't live up to the high standards claimed.