Check-in and general service was friendly and prompt. It is a huge hotel, so there are many tour groups and guests. The room is huge and clean. Besides two beds, there is a couch, coffee table and a balcony. The bathroom even provides cleansing milk, facial wash etc. ||||The location is a bit inconvenient, it is on top of a hill. About 10 minutes walk to the nearest public bus stop. We made the mistake of not getting the room plus dinner deal. There are only 2 restaurants in the hotel, one Japanese, one international buffet. The Japanese restaurant doesn't accept walk-in, and the dinner buffet cost 6,000 yen per person. Luckily, we brought some bread and instant noodles. So please bring cup noodles and other foods, just in case! Alternatively, have dinner in the town area and take a cab back to the hotel. ||||The hotel has an indoor swimming pool, Jacuzzi and hot baths. I liked the outdoor bath, it is surrounded by trees. Very serene environment. After the hot bath, you can enjoy chilled cassis drink, green tea etc, at the waiting area. ||||Breakfast was sumptuous. Plenty of Japanese and western choices. The food tastes fresh and good too. But the breakfast buffet is very crowded, so be prepared to wait in line for the hot dishes. It was a nice stay in general.