InterContinental the Strings Tokyo by IHG

First of all, I am pretty laid back and mostly let things slide off my back, but this one I could not ignore. The Strings Tokyo..I really wanted to like you. I had high expectations and was spoiled prior at the Intercontinental Osaka (which btw, I highly recommend). We stayed 11-23, checked out 11-27; check in was uneventful, front desk staff was polite and efficient, our room was ready when we got there at 3pm, so far so good. The lady that greeted us at the door and helped bring our bags...

My wife and I did a two-night stay at The Strings to use my Ambassador Complimentary Weekend Night Certificate. We arrived on a Saturday evening at HND Terminal 2 on a domestic ANA flight and took the Keikyu Airport Line to Shinagawa. Navigating the station is a bit challenging the first time and the signage isn't that great, but once you find the correct way, it's easy to do it again.

I booked a King Classic City View: 31.5 sqm room, which is the highest non-Premium room in the hopes...

Every night after I finish my daytime schedule, the first thing I return my room is: call for incidental service to ask them make up one set shortage of our 3 occupancy. I need one more set of hand towel, facial towel, tooth brush..., because housekeeping set up for 2 only. there is one set shortage only but hotel surprised me to bring me 3 set of everything to my room after my call. So I receive one set and return two set back to the delivery man. We repeated this for my entire 4-night...