Kita-Senju Station

If they want to attract foriegners for the Olympics, and other tourists, they will need to improve. I asked for a ticket to Nikko and was sold the wrong ticket (it didn't go all the way to Nikko), then directed to a completely different train in a rush. Ruined the whole day, it took more than twice as long to get there, then had to buy another ticket or walk 6km. There seems to be no way to speak to them, or get a refund, other than go back to the station, and no way to lodge a complaint on the rail companies website. This is more the Tobu Rail company, than the Kita-Senju station. Other than this experience though, I do like the trains in Japan.