As Outstation buyer, i Order Berjaya Glass warmer, the QC didnt do a proper checking on the warmer before shipping out. Reach Kuching using own Shipping forwarder, management didn't want to give a better solution even i send a video , photo to proof that the issue is from the manufacturing where the glass holder are not weld properly in line and the hole that drill on the glass holder causing the glass chipped. The sales person told me the Big boss CKE and Managers , 5 of them giving the only solution is shipped back the warmer to them and they must receive the warmer in good condition meaning that i need to bare the insurace and shipping come and fore to claim the one to one exchange. ps: i got the proof that i received the box from shipping in good order with video and photo as proof, plus the broken is obviously not cause by shipping since the dented area and welding and drilling part impossible cauae by shipping.
Salesman said boss said cannot provide other...
Ā Ā Ā Read moreIf you are looking kitchen equipment..i recommended you to visit this shop..a lot of option from low to high end especially if you in the mids running food business.. the most important things staffs here very friendly and can advise you which ia the best and also about food business Malaysia law that some dun know. Easy to find and covenience parking space. Good items and good deal too..4 stars overall based on my...
Ā Ā Ā Read moreWorst after sale service, especially from ms Tu, doesnāt listen to customerās problem, all she knows how to talk. Talk that donāt even make sense. On the phone and in person also super rude. Pls quit u make the company look bad. JUST GO TO OTHE SHOP BETTER SERVICE AND...
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