a tale of caution, in my current situation, door to door frieght services has been the worst experience with a freight forwarder in my many years of importing, it started when I engaged them to ship for me a standard FCL FOB from China, Shenzen to Auckland, it cost me so far 13,000 and I still have not seen any sign of my goods, delay after delay was mostly caused due to a lack of attention paid due to my small size at Door to Door Frieght Services, which is fine, I can deal with being neglected, next once the cargo arrives in auckland, D2D contracts their delivery provider, they send them to our address with half the container load unpacked, I was waiting for them all day because no time of delivery was communicated, they said they tried to deliver, sent a sketchy map with times that don't make sense and now, 2,500 extra for missed delivery and also, Door to Door Frieght Services says you don't get anything until you pay the extra now, I said no, I already paid in full the 13,000++ to get my cargo, and here I am with nothing to sell, if you value your business and managed to read this far, good, beware.
"Looking so cool, his greed is hard to conceal, he's fresh out of law school, you gave him a...
Read moreIf your looking to import your personal belonging, get door to door freight services. I wanted to import my bike here in NZ but I have no idea about the process. Stuart went beyond and help me throughout the process. He was really easy to deal with and he answered all my questions. I told him that I dont want to worry about anything but getting my bike registered here. He made it possible by finding the right agent from origin country to process everything, including pickup of the bike from my door to delivery in vtnz wanaka. I cannot express enough how he helped me so much, on top of that, he gave me the best quote out of all the agents I contacted. Highly...
Read moreI have been dealing with Door to Door Freight Services to bring a large number of boxes and some furniture from Australia to New Zealand.
WOW! What awesome service. Their communication is superb and I can't recommend them highly enough.
We had a death in our family when it arrived and they put everything in storage until we were ready.
I honestly couldn't ask for more. Really awesome. Extra thank you to Rozina for all your hard work.
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