High Commission of India — Attraction in North Island

My recent experience with the High Commission of India in Wellington has been nothing short of a nightmare. I had to apply for my wife's name change, and from start to finish, it was an ordeal.

Firstly, their online portal is a mess. The portal password expired, and despite numerous attempts to reset it, I couldn't regain access. What's worse is that there is absolutely no tech support to assist with these kinds of issues. It's astonishing that a governmental organization would leave its applicants stranded like this.

Secondly, the processing time for my application has exceeded all reasonable expectations. It's been more than 10 days, and I have received absolutely no update from them. To make matters worse, they are virtually impossible to contact via phone. I've tried calling numerous times, but it's like they don't even have a working phone line. I've resorted to sending emails, but alas, they seem to be equally adept at ignoring those. It's mind-boggling that an institution tasked with handling important matters like name changes can be so unresponsive and indifferent to their clients.

Overall, my experience with the High Commission of India in Wellington has been one of immense frustration and disappointment. I expected a level of professionalism and efficiency, but instead, I've encountered technical glitches, complete silence, and utter incompetence. If you have any other options or alternatives, I would strongly advise exploring them before subjecting yourself to this...

I don't understand this Miss Arrogant lady sitting in the High Commission of India what is she paid for? For telling a bunch of lies to her clients that too, too confidently. I posted my PCC on January 26, 2025 and this madam has not even put my PCC forward in the process. As it was taking long, i called High Commission and as it was expected they didn't answer it. I asked in India, but till now (February 5, 2025) PCC with this name has not come in the LIU office too. My husband then took his day off from work and went to Wellington, Miss Arrogant was busy on the call without even bothering to handle the client in front, for some reasons i think she forgot why is she sitting there. And when asked about it, she lied that has been sent on the very following day now you need to track it. When my husband came home, in the evening he got a mail regarding PCC that means these people sent my PCC today exactly after 11 days. Had my husband not been gone there, they would not have completed the process till date. These people don't bother, its the matter of someone's career. Who to trust anymore. They have so many negative reviews, what difference will it make if one more is added to them. There will be no improvement in the system by them. Just a waste of time and energy.They only want to earn money and spend their alotted time by telling lies and provide inconvenience to people. Thank you so much keep up...

I am writing to express my heartfelt gratitude for the outstanding assistance I received during the renewal of my passport, especially from Mr Vishal, Ms Renu and Mr. Vivin. I am thoroughly satisfied with the prompt and compassionate support extended to me in a time of urgent need.

I had applied for my passport renewal and submitted all the required documents to HCI Wellington. However, due to a sudden medical emergency involving my mother, I needed to travel to India urgently. Upon contacting HCI Wellington via email, I received a call within just 10 minutes. The officer, understood my situation with great empathy and requested the necessary medical proofs, which I promptly provided.

To my immense relief, HCI Wellington immediately put my application on hold and arranged for my old passport to be returned to me so I could travel without delay. After returning to New Zealand, I sent my passport back, and the team seamlessly resumed the renewal process. Now, my new passport has been processed and new passport is on its way to me via courier.

This entire experience reflects the highest level of professionalism, efficiency, and humanity. I sincerely appreciate the officer who anrranged all this and the entire HCI Wellington team for going above and beyond to assist me during a difficult time. Your support has made a significant difference, and I am truly grateful.

Thank you once...