Casa Santa Museum — Attraction in San Isidro

Very lousy customer service 👎👎👎

I called up their landline +63285843199 on Oct 30 around 9:30AM and a certain May answered the phone. I clarified about the location, landmark, operating hours and cost considering that it would be 8 persons who were going to visit the Casa Santa. She was excited to tell me this: Ma'am, tamang-tama meron kaming promo ngayon for the entrance fee: 5 pax + 1 free. I responded to her: Oh great! Pupunta kami dyan mamaya. 1st time namin at mangagaling pa kami ng Taguig City.

After getting all the aforementioned details, we decided to go to Casa Santa, Rizal. We arrived there past 3PM and we looked for their Admin Office. We had a hard time looking for their office where we could pay for the entrance fee. Finally, we tried knocking on one of the doors there and staff Beverly spoke to us. She told us that the promo 5+ 1 ended and no longer valid. We got very disapppointed when we heard it from her. We still insisted on the promo info provided to us earlier and told her that we travelled all the way from Manila. Despite the major inconvenience this had caused us, Beverly told us that they could not give us the promo, only the regular fee. What made the situation worst, she was not apologetic at all and even reasoned out that the staff who answered the phone was not privy to the details. As if the staff was not part of the company she's working for. She was inconsiderate and...

For I think P150 to P200 entrance fee, you get unlimited time in this museum with all the Santa and Christmas related decor you could possibly imagine! There are I think 2 floors to this museum packed with all the good Christmas fun! There's a room filles with miniature Christmas villages and trains running thru them! There are available costumes you can wear to take a picture with the life size Santa and Mrs. Santa figurines! I especially liked that most of the parts of this museum arw interactive - meaning you could touch, sit on, hug and even play with them! How...

felt like a kid roaming around the house of Santa Claus, literally there were thousands of Santa collections from smallest to biggest, i super like the White Christmas village as when i was kid i always imagine of living in one of those brick houses like a doll and enjoying the snow and Christmas. by the way, we (with my friends Angelica Tamondong and Sheryl Lou Martinez) received new friends from Santa, i mean, we got to bond with the kids (of other...