The spa itself is beautiful and aesthetically built, and smells fresh and pleasant. The lady at the reception was polite and greeted me nicely and I was offered something to drink which are all plus points. The changing room had all the supplies which are expected as part of a premium Moroccan Hammad treatment . However, since the treatment itself is why you would choose a spa, I was extremely disappointed. My therapist was Halima, and I am pretty sure it was because they hired her to do my hammam I had this experience otherwise Google reviews mention only one lady in this spa who does an amazing job and maybe if I had tried her i would have loved it. So Halima started with turning the shower and asked me to do the shampoo and in water on my body after which she applied soap and left the room For the steam to work. Believe it or not, she was in the room only for a total of Ten Minutes- Not More! And definitely worked as if she did not want to be there in the first place. After returning she started to exfoliate and left many areas missing: like my knees and the upper back as well as the sides of armpits. I was noticing everything. After that she applied a quick mask and immediately left the room saying you can take a shower once you’re ready! I was baffled. Oh and she left the cheapest oil you can imagine in the bed telling me after you’ve showered you can apply this. If I had to do everything, why am I paying you premium money ? This is how the cheap Hammam places operate, and I’ve only had top of the line spas to compare her to! She left me with no hair towel or bother to ask if I needed another towel to cover my body after I’m done. I don’t think this is acceptable. Too bad the rest of the employees seemed polite and the place looked like it had potential, but as far Moroccan Hammam with Halima goes, I will never repeat the experience! I wish they did not book me with her when they knew that the main lady who does the best Hammam...
Read moreI attempted to contact this business multiple times today but received no response. Their Instagram page did not indicate whether they were open or closed for the Eid. Their Google Maps listing also showed them as open, but when I arrived at the location, there was no response when I knocked on the door or rang the bell.
Businesses need to take their customers' time seriously. If they are going to be closed for a Eid, they should update their online listings and social media to reflect that. Leaving customers in the dark and wasting their time is unacceptable. I would not recommend this business until they improve their communication and...
Read moreI highly recommend it! 👏
I tried the deep tissue massage with Ama, and she is incredibly professional.
Staff: 10/10 - very kind, focused, and professional. Cleanliness: 10/10 - the place is spotless and smells wonderful. Relaxing Vibes: 10/10. Quality of Services: 10/10. Choice of Music: 10/10. Prices: While the prices are quite expensive, the service provided makes it worth it compared to other places.
I loved that I booked late but they welcomed me warmly. I will definitely come back again; I would even consider it my favorite place of all time!
Thank you,...
Read more