Service: hair dye (200sr) , blow dry (115sr), hair trim (50sr), bangs (30sr)
hair dye: Didn't allow me to explain the hair color i wanted, heard one word i said (dark) and went to make the dye. The hair color turned out nice, but i wanted darker and they gave me something very similar to my hair.
blow dry: they decided to blow dry my hair before the hair cut, the blow dry was good. but when she cut my hair, the hair went everywhere bc it was dry, stuck to my clothes and i left with hair all over my clothes.
hair cut: uneven, extremely inappropriate to allow a customer to get a basic hair trim from someone who has no good experience. Very uneven 2cm hair trim.
Manager said she'll give a 10% off a manicure because of the bad service.
Otherwise the customer service was good but the experience was bad, left feeling worse bc of my...
Read moreZaria was extraordinary. She did an absolutely beautiful job of taking my long red/brown hair to blonde balayage. Really professional service. We used Google translate to make sure we were clear on the details (sadly my Arabic is none existent!) and she was patient and thorough throughout the process. Everyone I spoke to, from the lady at the front desk, to the other members of staff, was kind, warm and smiley. The whole process took 4-5 hours and, unusually, I enjoyed all of it. My hair colour looks amazing - exactly the shade I wanted. Thanks so much Zaria, you...
Read moreWent to get my nails done, removal and new gel - I paid 258SR before service. Nail technician said we should do biab instead to strengthen my nails. She did not state it would be an extra cost of 349SR!!! We left the building after paying for the extra chrome which was 18SR.
We received a phone call saying we had to come back and pay. They tried to charge 349SR for the biab on top of my original payment of 276SR!!!
Receptionists were lovely and gave a 100SR discount.
Unprofessional and completely out of order by the nail techs and will not...
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