Tourist Information Centre of Asturias — Attraction in Oviedo

Unfortunately, the man working there didn't have sufficient English skills (which is very uncommon since he is working in a tourist information office) so he didn't understand what I was asking him and didn't provide me with the information I needed. I would even ignore the lack of his English knowledge if he would at least smile and be friendly instead of being annoyed because I was speaking in English. I felt really bad about it and uncomfortable even though I did nothing wrong. Later I even tried to speak Spanish (although I am very bad at it) and from the moment he heard Spanish he wouldn't speak English anymore and just continued in Spanish even though I didn't quite understand him (and I told him that). At least he gave me a map of the city and some timetables, which was nice. Also, he showed interest in where I'm coming from and for how long I'll be staying here (that was nice as well). I'm not writing this review because I'm angry or because I want that man to feel bad about the situation, I'm just trying to address the problem for the future. As a foreign person in this city (or any other city), I would be very happy to be understood and attended in English language when I'm at the...

Tras un par de días de visita en la capital fuimos a la oficina del Principado de Asturias a recibir información de los alrededores de Oviedo. Estábamos interesados en información acerca de rutas de montaña en los parques de Redes y/o Ubiñas. Entendemos que a lo mejor no es en lo que estaban mejor preparados los técnicos de la oficina, pero tampoco se les puede pillar tan en fuera de juego teniendo lo que tiene Asturias. La atención se basó en darnos un nuevo tríptico general de Asturias, trató de buscar información en su ordenador y cuando dio por infructuosa la búsqueda, nos animó a buscar por nuestra cuenta en internet cosas más concretas, sin olvidar no meternos mucho miedo con la montaña en Asturias, que la cosa estaba muy mal. Gracias a la información de un chico que conocimos en un bar tapeando, contándole lo que solemos subir nosotros, nos orientó, nos dió un par de recomendaciones y disfrutamos de dos de las mejores y más memorables rutas de montaña que hemos...

I was at the office on Saturday around 16:00 and was serviced by a 40-something male employee. He spoke strong-accented English, but his behavior was “ in a hurry”, robotic, like he needed somewhere to be. After seeing some other bad reviews of this office, it’s obvious, that the manager has to prune bad employees...