A Thoroughly Disastrous Safari Experience â Avoid at All Costs!
PS from 30.01.2025: Beware of fake reviews posted by anonymous Google users!
I recently had the misfortune of booking a safari in Tanzania through this so-called âorganiser,â and let me tell you, it was an absolute nightmare from start to finish. While they miraculously arranged the trip in just two days and very quickly calculated and pocketed an inflated deposit, thatâs about where the âprosâ end.
Bait-and-Switch Pricing
The basic safari offer was overpriced by at least 20% compared to other providers. The trip to the waterfalls and Chemka Hot Springs came with an outrageous 150% mark-up. I still canât figure out how they justified that cost. On top of that, they slapped on an additional fee for transfersâtwice. Once in the safari price, and then again for the extra day of touring. Youâd think theyâd at least try to hide the double charge better!
Passing You Off to Someone Else
After all the confusion and inflated costs, they just handed me off to a different operator once I arrived. Ironically, the second operatorâAvocet Tanzania Safarisâwas great (Iâll be sure to leave a positive review for them on their site), but why on earth was I forced to deal with an overpriced middleman first?
Terrible Accommodation
They booked me into the dismal Senator Hotel in Arusha. The place was so bad that on my last day I moved to another hotel that offered a far better standard at a fraction of the cost. Clearly, the original choice was just a lazy or exploitative pick.
Extorted for Lunch
The so-called âguideâ responsible for the final day of the trip (the day that was already overpriced by 150%) had the nerve to charge me an absurd 20 EUR for a simple lunch. Then, as if that wasnât enough, the cook literally chased us down on a motorcycle demanding more money, claiming we had settled incorrectly. Meanwhile, I had just watched them split my lunch payment among themselves moments before.
Ignored Complaints
After this chaotic experience, I filed a complaint. Shockingly (or maybe not), both Mr. Emmanuel and the self-titled CEO, Jack, outright ignored my concerns. They conveniently refuse to share their full names in any communication or on their mysterious websiteâprobably too ashamed to own up to their disreputable business practices.
In conclusion, if youâre planning a safari in Tanzania, save yourself the stress and reach out to Avocet Tanzania Safaris directly. Theyâre professional, well-organized, and offer fair pricesâeverything this first operator is definitely not. Avoid these scammers at all costs if you value your money and your...
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