The water park its self was fun, for children and adults. Plenty of sunbeds for all. The cleanliness needs improvement, the'carpets' Around the park were loose and both myself and my friend tripped.
2 young 'lifeguard staff' on one of the slides were not letting us go down the slide as they were more interested asking our age and status. I politely told them we just want to go on the slides. His slider come off and came down the slide so i took it back up for him.
He then started to be nasty about my appearance as i am sun burned, which i am already cautious about.
The next time i saw him he took the mick out of my voice as i have been unwell.
Finally the point that left me no choice but to report him was when we went to go on a different slide he was swearing at me.
This is when i spoke to 3 staff who were all very helpful and professional in directing us to the manager who was also very professional and apologetic. He reviewed the CCTV with me and took approproate action.
We left early as two young women now feeling extremely cautious and uncomfortable.
Due to other staff, action taken and management, we...
Read moreHighly not recommending, everything from the beginning to the end is unorganised and chaotic. Queue to the entrance around 40 min with ticket, without 1 and half hour. Once u get inside after the entrance, u have to wait another 30 min to activate a locker. The person is surrounded by 20 people waiting to activate your locker with an entrance bracelet. Why this can't be done on the entrance when they are giving you a bracelet... and then people getting frustrated because its not properly activated and are coming way back from the locker. OMG.... 2nd issue food ,in the main court food be prepared to wait in a long queue for a food u will waste around one to one and half hour. And burger for 65 AED looks and tastes horrible. See the picture.... 3rd issue, the queues to the main slides, prepare to wait one and half hour per slide. To the waiting time on the screen in front of the slides, add 40% time they are not accurate. I'm very disappointed ,one of the worst water parks experience I have ever had and I have been in many. BIG WASTE OF MONEY, TIME AND STRESS . HIGHLY NOT...
Read moreThe waterpark is quite a reasonably big place. There are 3 slides you can go down on the ring, 2 of them being open top ones and the other one is a dark one with lights running all the way through on the inside. There are also slides that you don’t need anything for, however some people recommend using a mat to stop scratching or bruising. The 4 slides are great, with a slide which has a steep incline, and one that has bumps on the way down. There is a racing slide similar to the one previously mentioned where you race side to side. There is another slide, however it is for under 8s only. There is a bowl slide which is quite fun however queuing is very long as they only let a few people up every few minutes, this results in the queue getting very long. Also beware if a child is riding to keep their position in queue as I have seen big Turkish men walk in front of kids. It is 650 TL for an child over 5 to enter, (£15.24) And 800 TL for an adult (£18.76). Overall very good experience just beware of long...
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