Now we had a family room which wasn’t in the main building, first impressions of it was good size plenty for us clean and location was ideal for restaurant for dinner and breakfast, also ideal just to go to the pool. First night was a shambles as the hotel next door had music until late so the room facing that hotel was pumping with the music so nobody could sleep in it, we tried a second night with one of us sleeping in there and our child with one of us in the other room still to bad for a decent nights sleep, we did raise it with the hotel and asked for a bed to be moved so we could all sleep in the same end of the suite and they did it so yeah that was ok, but my advice is if you end up there on the first night and music is really loud get them to move you the only reason we Wouldn’t move is we had already unpacked. Now we also had a problem with the shower which was flooding the room badly soaking clothes laid out on the floor we reported it and it was fixed within the hour so not bad with that kind of response. Now fridges do not get stocked unless you ask for them to get stocked, so when you come to the hotel and they give you a WhatsApp message don’t be afraid to text them Every morning to stock the fridge as they will do it for you which is a good thing but we shouldn’t have to ask it should be common sense to at least top up the water. On our last nights stay we had been locked out of the room to which we were told it was a faulty key, but we had two keys both didn’t work one in my wallet near no phones always in my back pocket so we new they lied, then when we got into the room There was a note on the bed to say to settle all bills, now here’s the thing before anyone buts in we had settled all the bills every day, including using cabana we paid on the day we had them at reception just before we had dinner. Upon raising it with the guest relations they denied everything basically telling us we were wrong and they didn’t do this so I gave up with it, but here’s the funny thing the next day I got a call from them can you call to see us, they admitted that I was right and offered us extra time in the room for a later checkout as an apology and a free cabana when and if we come back, so moral to the story if your key don’t work it’s because they turned them off not because you broke it. Moving on food is good and yes it’s very repetitive in the restaurant but there is loads to choose from especially when you have more restaurants by the beach we never had a bad feed . here’s the thing getting served a drink at dinner is like winning the lottery so good luck with that we had the Italian one night it was really good and service in there was really good to highly recommend it. Pools are cold but grow and set and get into the water it’s not that bad and you’ll get use to it as long as the sun is out. Cabanas are good we done them most days we had a good waiter to that we tipped both at the start and end of each day which left us never looking for anything and always getting what we wanted, Entertainment is very poor to say the least, like yes 7 nights we were there and we seen one show which was good but nothing else was appealing enough for us to get our wee girl to want to see it, although she started to enjoy the kids club more and more every day and I have to say it’s not a bad setup they have well I’d have to say the best setup we’ve seen while on holidays, the last night there was a dj outside which was pretty good but was a pitty something as good as that couldn’t be arranged for every night Guest relations text messaging service is good and don’t be afraid to use it, but when you see them waking around the pool don’t be fooled like me into leaving a review on your first days there as they ask you to do it and watch over your shoulder making sure you do it, tell them you’ll do it on the last day just make sure you experience everything first.