Doncaster Culture & Leisure Trust — Attraction in Doncaster

This is for the Dearne Valley Site (The step child of the Trust). Total lack of staff, feel sorry for the one's working there now as they get all the flack. Kit and Eqpt old and out dated. No money spent on it for years, for the benefit of the gym user on equipment. What they do buy is the cheap variant, so by cheap, buy twice. Water machine, I say machine as that's all there is is ONE, throughout the whole complex, might as well be a hose plugged into a tap, as that's basically what it is, no water filter or cooler to it so luke warm at best. Spin bikes had there day and need replacing. Turning into the local youth club as the local kids can now join for £10 a month (and use all the facilities a fully paid member can - which is wrong) and just sit on machines while messing on their phones and playing around. If it wasn't for the swimming pool, which again locals don't have their evening lane swim as we used to, as a pool in another town has closed their pool so the locals get thrown to one side, as in s*d them, I doubt if this place would still be open. Glad to say the evening classes are coming back on line, but their numbers are limited to 12, where before Covid we were told, 'ho, they can take 25 in that small room'. Maybe not that many but the numbers need to be increased.

Update - Don’t bother calling for class issues as you eventually get through o some unhelpful staff, after 32 minutes waiting in a queue, the night before I gave up after 20 mins on hold. Plus web site and app classes are never updated after an absence or change for some days. Goes back to what I’ve always said about the management, they just don’t care about their members, just drawing their salary at the end of the week. To think it’s a trust with charity work, about time the local council took more interest in the running...

Way too expensive now for gym use, with so many cheaper options with better facilities now across doncaster with more opening soon. They need to move away from this idea that having access to gyms across doncaster is a benefit and worth £30 a month. Most people, if not all just use the local gym, classes should be extra and £15 a month at most. JD makes dclt look awful from a value perspective and has better facilities too. Also with another gym opening at the old exercise for less site, I really don't understand the value perspective anymore. Along with no memberships for disability members even though by law they really should provide these or atleast make exceptions.

Dclt has privatised your local fitness centre and made health and fitness into a corporate machine with no care for the community the sites sit within.

I have a friend that is mentally disabled and when their health detoriated I interviened and asked to stop the membership, this was denied. Even though they said that you can cancel anytime to bad health. Took 4 months to get this cancelled for them with 34 emails sent and a letter to the Ed. Milliband. (local mp) All the while threats and debt collectors to a disabled vulnerable persons door.

Be careful when signing up, this is a full credit agreement for the year value. If you don't pay they will harrass you as the agreement is not with Dclt but with a seperate finance company. No other gym does this, it's made this way to extract as much money as possible and ensure they get it with no way to cancel as after you sign you owe the money to the finance...

lovely place and people apart from this one lady who is really tall and intimidating and me and my friend had to use the toilet and she came in saying someone had made a complaint that we were slide under stalls which is baby behaviour and we wasn't doing that and she came in and he exact words were ‘girls? someone made a complaint saying u was crawling under stall whilst she was in there, either leave and go home or go into the gym’ and then left me and my friend felt uncomfortable and intimidated so we waiting in the toilet ringing he dad asking him to pick us up when we walked past her to leave she said ‘why do people like this even come to the gym’ and dead eyed us the entire time. usually an amazing place aswell, it ruined it and now we dont...