Tell me any sports facility in the world where you pay your money and are then not allowed to practice the sport in question. ANY. Sounds totally ridiculous, I know, but step (or skid) forward Planet Ice Gosport. I used to skate regularly, but have only put my ice skates on once previously in the past 12 years, so I am hardly what may be termed an expert, but as we are moving to Berlin in a few weeks and there is a huge open air ice rink just round the corner from our flat, I thought I'd have a quick practice before deciding whether or not to pack my skates. I had a bit of a shaky first 10 minutes till I got my balance, but fairly soon, was OK. Time for a go at a few basic tricks. Unfortunately, no sooner had I pulled off a dodgy 180 than up came the Ice Police to tell me that "jumps" (I think he was flattering me,) were not allowed. A bit later, I was doing figure of 8s in the otherwise totally unpopulated centre of the rink, and the Ice Police were on hand again to admonish me for "skating in the wrong direction." I'm not kidding, the rink has a capacity of around 300, and there were maybe 40 at most on the ice, of whom almost all were clinging to the side. There were 2 of us who had the centre, which was at least half the total surface area of the entire rink, to ourselves. We could have probably performed Bolero from start to finish without coming close to anybody else. I asked if it would be easier if he just told me what was allowed. There are a list of dos and don'ts on a sign by the skate hire booth. I read it. Also banned are, inter alia, spins, holding hands with more than 1 person, photography (something I saw the Ice Stasi enforcing later,) almost anything which you could be expected to want to have a go at after a couple of sessions, basically. They did not explicitly outlaw having fun, but that was the cumulative effect. It was never like this years ago. (If it had been, I would never have been able to learn any of these frankly quite basic skills that are now outlawed.) If I wanted to do any of that stuff, there were special sessions for that, the young policeman told me. On the way out, I tried to enquire about them. The receptionist looked at me as if I had asked if if it was OK to defecate on the ice. "You have to have a coach for those sessions" she informed me, when we eventually established what I was asking, i.e. to come to an ice rink and to do a bit of ice skating. "Do you want to coaching sessions?" Not really. I did say that it was a bit odd that an ice rink bans probably 95% of the things that you can do on ice skates. "It's health and safety" interjected some other youngster. When I used to bring my daughter here all those years ago, this place was much busier, and there were lots of decent skaters doing stuff way way above what I have ever been capable of. And now, as I said, there were maybe 40 people there, of whom only a handful looked like they'd ever pulled on skates before. The place is dead compared to what it used to be like. Not surprising really, given the restrictions they now place on you. As I say, is there any other sporting venue anywhere in the world where you pay your money and are then prevented from practicing the sport in question? Some other reviewers have said that the ice was rubbish. I actually thought that it was good. Honestly. It had been skimmed since the previous session, and there were no melted patches at all. Also, come to think of it, defecating on the ice was not actually on the extensive list of forbidden practices, so maybe I can go back and have...
   Read moreReally wouldn't recommend: On arrival at the ice rink with my mum, brother and sister we went through all the normal things like paying at the front desk (£30) and exchanging our shoes for ice skates. We were meeting friends at the rink who were already there. Me and my brother got onto the ice before my mum and sister, we caught up to one of our friends already on the ice. Soon after we caught up with him he fell over onto his wrist. He was quite obviously in some pain so I proceeded to get him out of the way of other skaters and off the ice. His mum came over and started to ask him if he was al right and to offer support, while doing this I kept going round the rink while my brother stayed with my friend and got my mum over to help. Not long after leaving my brother and friend I was told by my brother who had come over to me that my friend had possibly broken his wrist and that I should come over as we would probably leave the rink. I made my way over and not long after arriving at the first aid room my friend appeared with a sling supporting his arm, the member of staff who did this seemed helpful enough. A short while after my friends left having got a ticket to come in for free next time as they hadn't had very long at all on the ice. We wished our friends luck and off they went to A&E, leaving me and my brother and my mum and sister (who hadn't been on the ice) on our own. Seeing as we had come to skate with our friends we decided that we would like to go home and went through the process of returning our skates. On our way out my mum decided to ask if we could get a refund. My mum asked this to the two women at the front desk who then said that they would need to consult the manager, the manager came out to us and explained that he nor his staff were OBLIGED to give refunds and that he only gave the refund to our friends because they HAD to leave urgently. That's £30 down the drain then.
It seems that the only way to get a refund at this ice rink is to get yourself injured in such a way that you have to leave the rink for A&E, what if us and our friends were in the same car and had to leave with them, would he have refunded us then?. We will never know because we won't be going back!.
General problems: . Staff didn't really seem to be bothered. . The ledge round the rink was way too small to hold onto if you were a beginner, like I was. . The general maintenance of the rink was poor (the surface of the ice was very uneven especially around the...
Ā Ā Ā Read moreFirst time back since March. Previously we have been really impressed by Planet Ice Gosport.
However, today I am so disappointed. They have lots of signs with instructions regarding Convid19. It is a shame that the staff seem to feel they are above the instructions they are advising other to take.
No one member of staff wearing PPE. Whilst I understand the issue whilst on the ice. Staff walking around in areas of restricted space, not a mask in sight. They also are not asking/enforcing customers not skating to put on masks.
To make things worst, they have shut one side of the spectator side off so "management" can go back and forth (with no PPE) and customers are bunched up with access to only one side of the rinks spectator area available. I do appreciate staff wanting to be safe but a as long as we are alright, stuff the paying customers is indicative of so many people in the UK.
As this is not going away anytime soon, businesses that need general public support to run, really need to take as much care for the safety of their customers as they are their staff. And I also appreciate that wearing a mask is an uncomfortable nuisance, especially when it does little to stop the wearer contacting the virus. It does markedly reduce the risk of spread and whilst we seem to have more than our fair share of selfish people in the UK, they should be thinking that if we all wore masks when outside of our own properties, this blight of a virus may end much sooner than it will by ignorance and an I am alright jack and I am not wearing a mask coz I am special (only in stupidity and selfishness.
So it is all the more important that businesses like Planet ice strictly enforce the instructions they have bothered to put up. Especially amongst their own staff, who should be...
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